Download the training module for Field Service (Dynamics 365) mobile app
Download Field Service mobile app in a day training to learn how to set up, use, and configure the Dynamics 365 Field Service mobile app. Read more
Blog posts for Field Service
Dynamics 365 Field Service (on-premises) use rights to retire on June 30, 2022
Today, we’re announcing that use rights for Dynamics 365 Field Service (on-premises) will be retired on June 30, 2022. If your organization is currently using an on-premises version, this blog post gives you information to help you understand and plan for this change. Read more
5 tips for implementing the Field Service (Dynamics 365) mobile app
The Field Service (Dynamics 365) mobile app helps your frontline workers manage and complete their service tasks while onsite at a job. The mobile app enables them to view their daily schedule, complete inspections, bill for products and services, send reports to customers, and submit their time-off requests. The Field Service (Dynamics 365) mobile app Read more
Webinar: See what’s new in Dynamics 365 Field Service 2021 release wave 1
Join us for a 90-minute webinar on April 8 at 9 AM Pacific Time to learn about the new capabilities in Dynamics 365 Field Service 2021 release wave 1, including: A simplified set-up experience. New schedule board and map capabilities. How knowledge articles and virtual assistants on the mobile app help technicians. A new portal Read more
Servicing assets using Dynamics 365 Field Service
Dynamics 365 Field Service now offers support for scenarios around the servitization business model, rental equipment, and work order management for manufacturers with this feature. You can now create work orders for assets, even if the asset and work order have different accounts. You can watch a demo of this feature on our Field Service Read more
Use custom IoT providers in Connected Field Service
We recently published documentation for Connected Field Service that tells you everything you need to know to use custom IoT providers in Dynamics 365 Field Service. The article is geared toward developers who want to know what capabilities are supported in our IoT extensible framework, and how to make it all happen. Why being able Read more
Next generation Dynamics 365 Field Service mobile app now available
Our current Field Service mobile experience is an essential component of success in our customer’s field service operations. One of the most requested updates is to bring the Microsoft Power Apps and Unified Interface experience on the desktop to the mobile experience. We are happy to deliver that capability in the initial version of our Read more
Release Notes for Field Service Mobile app version 11.3 and mobile project template version 1.0.2735
Field Service Mobile: Version 11.3 A new version of Field Service Mobile for Windows, iOS, and Android has been released! Here are fixes and updates you can expect: – Fixed update address button error message – Fixed unresponsive iOS buttons – Disabled password clearing for OAuth – Fixed SQLite error during loading configuration – Add Read more
Enhancements and Bug Fixes for Field Service Version 7.5.13.73
Applies to: Field Service version 7.5.13.73 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution. Please visit Field Service Docs for Field Service updates and related content. End of Life Notice Read more
Enhancements and Bug Fixes for Field Service Version 8.8.3.533
Applies to: Field Service version 8.8.3.533 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution. Please visit Field Service Docs for Field Service updates and related content. Field Service enhancements Enhancements Read more
Announcing the timeline to move to Unified Interface
Over the last two years, our customers have been experiencing the benefits of the new user interface client for Dynamics 365 Sales, Customer Service, Project Service, Field Service, and Marketing. Many of our largest customers have successfully made the transition. As we’ve reached the milestone of over 80% of organizations enabling Unified Interface, we’re announcing Read more
Weekly Webinars for the Business Applications Community for September 2019!
Didn’t you wish there was some expert that would just explain how to use Dynamics 365 and Power Platform technologies? Purvin Patel brings his firehose of information to the community every Monday at 10am (Pacific) as part of a weekly webinar series. You should expect deep dives, special guests, MVPs talking about cool things they Read more