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Use guided integration to set up Fraud Protection for your business 

To help simplify the Dynamics 365 Fraud Protection integration process, we have added a guided experience. We have included out-of-the-box snippets and step-by-step instructions that can be started from within the product. The guided processes are interactive and provide step-by-step integration instructions, including information about why something is required....Read more

Enhance your fraud workflow with efficient manual review 

Managing robust fraud operations can be complex and time consuming. To help simplify the process and increase your fraud detection efficiency as well as accuracy, Dynamics 365 Fraud Protection takes a cohesive approach to manual review. With the Manual Review tool, now available in preview, you can set the rules to identify transactions that can...Read more

Best practices for building an effective fraud scorecard 

One of the most important aspects of fraud prevention is to know where you stand in the fight against fraud. An effective fraud scorecard makes you aware of current trends, helps identify any evolving problem areas, and empowers you to make decisions as an organization. Striking the right balance is important. Too much detail can...Read more

Import historical data to optimize fraud protection 

To help boost your fraud protection strategy, we’ve released an improved data upload experience in Dynamics 365 Fraud Protection. The centralized interface guides you through importing historical data for purchase protection and loss prevention. For details about this feature, refer to the schemas for purchase protection and loss prevention. If some fields are not applicable to your industry, you can leave...Read more

Build a tailored fraud prevention strategy with custom assessments 

Effectively managing fraud requires a multi-tiered strategy. It is essential to adopt a fraud prevention strategy with a broad view, encompassing multiple user interaction events, and phased decision-making points. A user interacts in many ways on a merchant’s website, such as searching for products, updating account info, writing a review, adding or removing items from...Read more

In case you missed it: Webinar offers tips for using AI in retail loss prevention 

Looking for a way to harness the power of AI to help prevent retail loss, but missed the recent webinar on the subject? You can register and watch now.  Gain insight into how Dynamics 365 Fraud Protection loss prevention has helped fashion company, BESTSELLER, quickly identify and investigate potential sources of fraud and inventory loss...Read more

Do you monitor the pulse of your fraud protection operations? 

When your business depends on you to make informed strategic, tactical, and operational decisions, being able to gain actionable insights from your fraud protection system is crucial. Data should drive everything from reconfiguring rules to targeting new fraud vectors, manually reviewing transactions, presenting at monthly business meetings, or even monitoring and troubleshooting technical issues. Built...Read more

Optimize fraud control with scenario segmentation in Dynamics 365 Fraud Protection 

To protect your business in today’s rapidly evolving fraud landscape, it’s critical to incorporate the use of both rules and machine learning. Machine learning can quickly detect new and emerging fraud patterns, and output a risk score to indicate the probability of fraud for a particular event. Rules can then use that risk score to...Read more

3 tips for creating intelligent fraud management workflows 

Today’s continuous growth of e-commerce sales drives the need for a stronger focus on fraud detection and protection. To meet demand and stimulate growth, it’s become crucial to keep fraud and operational costs low by streamlining business processes. Automating the risk analysis and transactional review process with machine learning platforms, like Dynamics 365 Fraud Protection,...Read more

Ways to mitigate post-purchase fraud during the holidays 

With many retailers extending online holiday sales, consumers are taking advantage of the ease of shopping from home. Online shopping can also enable more impulse buying, which in turn increases the likelihood of returns and cancelations – and can open the door to abuse and fraud. Merchants need the right tools and controls to help...Read more

3 ways to minimize fraud this holiday season 

Even in challenging times, the holiday season’s irresistible deals attract both customers and fraudsters. A differentiated fraud prevention strategy is essential to keep a merchant’s fraud losses minimized while letting legitimate customers continue to have a smooth shopping experience. Here are three tips for the holiday season to help keep fraud low and maximize gains...Read more