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Microsoft Dynamics 365

Use Microsoft Flow to automate tasks in Dynamics 365 for Marketing 

In this blog, you’ll find the following sections to help you use Microsoft Flow to automate tasks in Dynamics 365 for Marketing: Prerequisites Scenario description Solution Prepare Dynamics 365 for Marketing Create a Microsoft Flow to automate segment creation End-user experience Taking it further Prerequisites The solution proposed in this blog has the following prerequisites:...

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The Dynamics 365 for Marketing April 2019 update is rolling out now 

The April 2019 update of Dynamics 365 for Marketing is rolling out starting now! Personalized marketing now extends to landing pages, which can provide content that’s personalized for known visitors, and marketers can achieve more on social channels by posting right from the app. Platform extensibility enhancements help customers and partners meet specific needs, deliver...

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Release Notes for User Session Timeout Management 

Applies to Dynamics 365 for Customer Engagement apps version 9.x Applies to Common Data Service The maximum user session timeout of 24 hours is being removed. This means that a user is not forced to sign in every 24 hours to use the Dynamics 365 for Customer Engagement apps and other Microsoft service apps, like...

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The essential tools you need to deliver a successful event 

Nearly 3 out of 4 people who engage with branded event marketing experiences are more likely to buy the products being promoted, according to the Event Marketing Institute. That’s great news for marketers focusing on experiential marketing campaigns. With the right process and tools, webcasts and in-person events can be one of the best ways...

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Microsoft Dynamics 365 Customer Insights is now available in public preview 

We are pleased to announce that Dynamics 365 Customer Insights is now available for public preview! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data, whether it’s from transactional, observational, or behavioral sources, to gain a single view of customers and derive insights that drive...

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Four webinars for sales, field service, marketing, and business operations pros 

Our webinar series provides a wealth of insights from Microsoft experts, market researchers, and industry luminaries with one goal in mind: to help you optimize your business and accelerate digital transformation initiatives. The latest additions are essential viewing for professionals across sales, marketing, customer service, and finance. Modernize your sales productivity in hours, not days...

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Improve customer relationships with AI driven market insights 

While you’re reading this, there are millions of people talking about brands and offering their opinions about your services or products online. Unfortunately, many businesses have opted to pretend that these conversations aren’t happening and guilty of burying their heads in the sand. However, advances in artificial intelligence are now making it much easier to...

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New Dynamics 365 for Marketing features for February 2019 

The February 2019 release of Dynamics 365 for Marketing includes several new production-ready features, plus plenty of performance and stability improvements. Keep reading to learn about the new features we are adding for the February release. For more information about this update, including known and recently fixed issues, see the Dynamics 365 for Marketing readme...

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Dynamics 365 for Marketing: Set up DKIM for your sending domain to keep up with recent Office 365 changes 

One of the most important performance metrics for email marketing is deliverability, which measures the ability of your messages to arrive in recipients’ inboxes rather than getting flagged as spam and filtered away, out of sight. Microsoft is dedicated to helping our Dynamics 365 for Marketing customers maximize deliverability, so we’d like to tell you...

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