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Microsoft Dynamics 365 Blog


Dynamics 365 Remote Assist goes GA in the October 2019 update! 

Applies to: Dynamics 365 Remote Assist (version 2019.10.01) Microsoft Dynamics 365 Remote Assist for mobile is now generally available! Users already familiar with Dynamics 365 Remote Assist on HoloLens can access many of the same collaboration tools with just their cell phone or tablet. The Dynamics 365 Remote Assist user on an Android or iOS...Read more

September update of Dynamics 365 Remote Assist improves Snapshot feature and protocol activation experience 

Applies to: Dynamics 365 Remote Assist (version 2.05) The Dynamics 365 Remote Assist team is pleased to announce the September 2019 update, which includes an improved Snapshot feature and improved protocol activation experience. Improved Snapshot feature We heard from our customers that the video feed doesn’t always provide enough detail for the remote expert, especially...Read more

August release of Dynamics 365 Remote Assist doubles PDF resolution, adds other improvements 

Applies to: Dynamics 365 Remote Assist (version 2.04) The Dynamics 365 Remote Assist team is pleased to announce the August update of Dynamics 365 Remote Assist, which includes the following improvements:  Doubled the resolution of PDF files on HoloLens to make them easier to read.  It’s now easier to position windows exactly where you want them...Read more

Using Azure Active Directory groups to manage a user’s app and data access 

Applies to Dynamics 365 for Customer Engagement apps version 9.x Applies to Common Data Service The administration of app and data access for Microsoft Dynamics 365 for Customer Engagement and Common Data Service has been extended to allow administrators to use their organization’s Azure Active Directory (Azure AD) groups to manage access rights for licensed...Read more

Introducing Dynamics 365 mixed reality applications for HoloLens 2 and mobile devices 

Hey everyone! Some of the most inspiring mixed reality fans we’ve met are those who have become champions of forward motion within their organizations. These people are agents of change who look at the working environment around them and discover firsthand the opportunity mixed reality represents to engage employees and improve operations in ways that...Read more

Toyota and thyssenkrupp breaking new ground with mixed reality 

It’s been almost two months since we officially joined the Dynamics 365 family with the general availability of our first two mixed reality business applications: Dynamics 365 Remote Assist and Dynamics 365 Layout. We are thrilled with the response from our partners and customers since our launch. It’s so much fun learning from and hearing...Read more

Universal Resource Scheduling Solution for Dynamics 365 Update 1 

Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Service   This past fall, we introduced Universal Resource Scheduling Solution in Dynamics 365. Regardless of what type of scheduling your organization is engaged in, be it Field Service scheduling, Project Service Scheduling, Case scheduling, Lead scheduling, or maybe something completely custom, Universal...Read more

Dynamics 365 for Field Service and Project Services Automation Update 2 

We recently released an update in February for Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, Resource Scheduling Optimization solutions. Below are the new capabilities and bug fixes introduced in this update.  Universal Resource Scheduling Enhancements – for both Project Service Automation and Field Service Performance improvements for schedule board.   You can...Read more

Discontinuation of Dynamics Online Payment Services 

A notice was recently released on the discontinuation of Dynamics Online Payment Services.  Please review this notice using either the PartnerSource and CustomerSource links or the verbatim below:  PartnerSource CustomerSource Discontinuation verbatim: Effective January 1, 2018, Payments Services for Microsoft Dynamics ERP (Payment Services), available with any versions of Microsoft Dynamics AX, Microsoft Dynamics...Read more