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Dynamics 365 Blog

Retail webinar for September 

The monthly Retail webinar for September was held on the 5th of September and showcased various features, some of which are releasing soon and others that are in the early stage of design.  We started the demos with an update to the “Preferred payment methods” feature which allows retailers to define eligible payment methods for...Read more

Recap of Retail webinar for August 

The monthly Retail webinar for August was held on the 1st of August and was loaded with exciting content. We covered lots of features, some of which are releasing soon while others are in the early stage of design. We started with a demo of the Regression Suite Automation Tool (RSAT) for point of sale...Read more

Weekly Webinars for the Business Applications Community for September 2019! 

Didn’t you wish there was some expert that would just explain how to use Dynamics 365 and Power Platform technologies? Purvin Patel brings his firehose of information to the community every Monday at 10am (Pacific) as part of a weekly webinar series.  You should expect deep dives, special guests, MVPs talking about cool things they...Read more

Retail webinar for June 

The monthly Retail webinar held on June 6 was filled with some great content and attended by over 80 participants from around the globe. We started with a demo of extensibility enhancements during which the new application programming interface (API) triggers were used with the point of sale (POS). After that, we discussed details of...Read more

Dynamics 365 for Retail webinars 

We know that applications and services can sometimes change at a fast rate, and that it can be hard for consumers to keep abreast of all the latest changes. To help you stay current, the Microsoft Dynamics 365 for Retail product team conducts a monthly webinar on the first Thursday of every month, providing information...Read more

Using Azure Active Directory groups to manage a user’s app and data access 

Applies to Dynamics 365 for Customer Engagement apps version 9.x Applies to Common Data Service The administration of app and data access for Microsoft Dynamics 365 for Customer Engagement and Common Data Service has been extended to allow administrators to use their organization’s Azure Active Directory (Azure AD) groups to manage access rights for licensed...Read more

Dynamics 365 for Finance and Operations – What information and data to provide when logging a performance case with Support 

There are several ways to approach troubleshooting performance, and the aim of this blog post is to give Customers and Partners some guidance on what information and data to provide when you need help trying to establish why something is “slow”. QUESTIONS The sorts of questions we would typically ask include the following: 1) What...Read more

Known issue: Misconfigured professional error 

When you submit an incident by using the Lifecycle Services Support flow, you might receive a message which says, “Misconfigured professional error.” This error prevents you from submitting a support case to Microsoft. This error occurs when an email address is missing from either the PartnerSource Business Center (for partners) or CustomerSource (for customers). To work around this...Read more

Error “The authorization token issuer is invalid. An identity provider with a matching issuer was not found in the system” upon MPOS activation 

Upon activating MPOS you can run into the following error message that you would also see in Event Viewer: errorMessage The authorization token issuer is invalid. An identity provider with a matching issuer was not found in the system. In order to troubleshoot this you will need to look into the Event Viewer logs of...Read more