Microsoft Dynamics 365 Blog

Build back-to-school solutions with the Dynamics 365 education accelerator and Microsoft Power Platform 

2 min read

With back-to-school time upon us, what would normally be an exciting time for educators and families preparing students to return to class is instead filled with additional stresses presented by a global pandemic. Parents and caregivers are wondering what remote learning will be like and how to get and use the technology their children need Read more

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Simplify and automate compliance with asset leasing in Dynamics 365 Finance 

2 min read

Change is constant. Today most organizations are experiencing challenges and making plans that they did not anticipate. In times like these, organizations do not have time to worry about reacting to changes in accounting regulations, yet they cannot risk leaving them unaddressed. A core tenant of Dynamics 365 Finance is to enable you to reduce risk, and to automate and modernize your global Read more

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Dynamics 365 education accelerator update supports K-12 application development 

2 min read

First, a heartfelt thank you to educators around the world. Many schools are now out for the summer, marking the end of a school year in the most uncertain of times. This spring, schools gave more to students than an education—they provided a sense of purpose, consistency, and normalcy. Teachers and school administrators worked relentlessly. Read more

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Dynamics 365 nonprofit accelerator enhancements enable more automated experiences 

2 min read

The Dynamics 365 nonprofit accelerator continues to evolve, enabling ISVs and other solution providers to quickly build industry vertical solutions tailored to the nonprofit sector. In this latest release, the accelerator addresses three critical nonprofit areas: Case Management, Project Management & Program Design (PMPD), and Operations. Case Management and PMPD enhancements include data model extensions Read more

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Dynamics 365 Financial Services Accelerator now includes a preview for insurance 

1 min read

The Dynamics 365 Financial Services Accelerator now includes a preview designed for the insurance industry. When you sign up for the preview, you’ll be able to check out an insurance data model, sample app, and dashboard that covers both property and casualty insurance, as well as life insurance. With the Insurance component, insurance companies, agencies, Read more

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Dynamics 365 Banking Accelerator Test Drive now includes a new portal and chatbot capabilities 

2 min read

We’ve updated the Microsoft Dynamics 365 Banking Accelerator Test Drive experience with Power Apps portals, Microsoft Power Virtual Agents, and Microsoft Power BI for the banking industry. You can test drive the Banking Accelerator capabilities by launching a preconfigured environment, and then trying out the app without needing to set up or use a Microsoft Read more

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Dynamics 365 Sales Professional 30 day free trial now available 

1 min read

Dynamics 365 Sales Professional was launched in Spring 2018 as a sales force automation solution to help small and medium-sized organizations automate their sales processes, analyze their business data, and grow their business without lengthy and costly implementations. With the February 2020 update, we’ve made it easy for customers to try Sales Professional. The trial Read more

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Examples of extending Dynamics 365 Customer Insights with Azure ML 

8 min read

Dynamics 365 Customer Insights offers a platform to integrate customer data from various sources into one unified view. This unified data presents a perfect starting point for building custom machine learning (ML) models to generate key business metrics. In an earlier blog, we saw how to bring custom ML models from Azure Machine Learning (AML) Studio to work with Read more

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Extending Dynamics 365 Customer Insights with Azure ML-based custom models 

3 min read

AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. This 360-degree customer view can be used to discover insights to optimize customer engagement and drive personalized customer experiences. This unified data is an ideal source to build machine learning (ML) models Read more

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Microsoft Dynamics 365 Banking Accelerator adds BIAN API implementation 

1 min read

Following the general availability release of the Microsoft Banking Accelerator in July, today we are releasing additional API sample implementations to provide interoperability with Banking Industry Architecture Network (BIAN) API service domains for consumer loans and collateral. BIAN is a not-for-profit association to establish and promote a common architectural framework to enable banking interoperability. Microsoft Read more

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6 tips for global versus local changes – Universal Resource Scheduling 

7 min read

In global CRM implementations, there is a fine line between changes that must be global versus changes that can be managed locally without affecting the entire organization. There are unique requirements for local implementations, and autonomy is essential to enable local branches to swiftly adapt to their unique requirements without jeopardizing the global implementation. I Read more

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