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Fraud trends part 4: balancing identity authentication with user experience 

Identity authentication is a crucial part of any fraud protection and access management service. That is why Microsoft Dynamics 365 Fraud Protection...of the competition by enabling inclusive security with Azure Active Directory and Dynamics 365 Fraud Protection. These capabilities will help you protect your users without burdening users Device...Protocol (IP) address. Risk assessment. Dynamics 365 Fraud Protection uses AI models to generate risk assessment scores for account creation and account login events. Merchants can apply...

Customize your protection with new features in the Dynamics 365 Fraud Protection preview 

Successful fraud protection relies on a lot of information. The more insights you have into transactions and accounts, the better you will be able to detect suspicious activity. Microsoft Dynamics 365 Fraud Protection uses advanced AI models to bring together diverse sets of information into a single assessment score that indicates the overall...In this preview, we are adding two features that will significantly improve the information available in the Dynamics 365 Fraud Protection rule engine...Dynamics 365 Fraud Protection customers ingest data from third-party information providers or from their in-house AI models. All these inputs may be needed by customers to make fully informed decisions on their events. Identify potential fraud with velocities How do you determine if a transaction is suspicious? In short, you have to look...

Do you monitor the pulse of your fraud protection operations? 

When your business depends on you to make informed strategic, tactical, and operational decisions, being able to gain actionable insights from your fraud protection system is crucial. Data should drive everything from reconfiguring rules to targeting new fraud vectors, manually reviewing transactions, presenting at monthly business meetings...or even monitoring and troubleshooting technical issues. Built on an extensive data platform, Dynamics 365 Fraud Protection enables you to develop a toolkit with custom reports and applications that help you establish a robust fraud management strategy – while providing ongoing insights into your business. Detecting and understanding fraud...Minimizing fraud begins with understanding fraud by identifying trends and patterns. Reporting helps you do just that by providing a historical view of fraud volume for your business. A customized fraud tracker is one example of a report that you can add to your fraud protection toolkit. These types of reports enable analysts to filter historical...

Enhance your fraud workflow with efficient manual review 

Managing robust fraud operations can be complex and time consuming. To help simplify the process and increase your fraud detection efficiency as well as accuracy, Dynamics 365 Fraud Protection takes a cohesive approach to manual review. With the Manual Review tool, now available in preview, you can set the rules to identify transactions...for Dynamics 365 Fraud Protection - Manual review. Also, join the Dynamics 365 Fraud Protection Insider Program, to get an early view of upcoming features and discuss best practices to combat fraud...dashboard – Use a dashboard to see a curated view of data, complete with previous transaction history, so that you can review a transaction and analyze the fraud pattern efficiently. Create customized actions - Dynamically create remedy actions, such as decisions and fraud labeling, which can be applied for tracking...

Best practices for building an effective fraud scorecard 

...best to keep a fraud scorecard separate from investigative tools. Next steps If you're already using Dynamics 365 Fraud Protection, use the account protection and purchase...protection scorecards to gain business insights. Additionally, as described in our earlier post Do you monitor the pulse of your fraud protection operations?, you can also export transactional data into your existing...workflows to augment your business-specific reports. If you aren't already using Dynamics 365 Fraud Protection, sign up for a live demo or a free trial to check out this and other capabilities that can help your business develop effective fraud protection strategies...

Import historical data to optimize fraud protection 

To help boost your fraud protection strategy, we've released an improved data upload experience in Dynamics 365 Fraud Protection. The centralized interface guides you through importing historical data for purchase protection and loss prevention. For details about this feature, refer to the schemas...to leverage the auto-mapping capability.   4. Upload the file in the Fraud Protection portal...in now. If you're not currently using Dynamics 365 Fraud Protection, you...

3 tips for creating intelligent fraud management workflows 

Today’s continuous growth of e-commerce sales drives the need for a stronger focus on fraud detection and protection. To meet demand and stimulate growth, it’s become crucial to keep fraud and operational costs low by streamlining business processes. Automating the risk analysis and transactional review process with machine learning platforms...like Dynamics 365 Fraud Protection, is one way to do that. Platforms like Dynamics 365 Fraud Protection provide a rich set of APIs that you can use to assess the risk surrounding account logins, account creations, and purchases. Rule-based linear models then use the risk score, as well as purchase or account attributes, to segment traffic...fraud management process, it is important to find a platform that will manage the data egress and automation components. Dynamics 365 Fraud Protection’s event tracing establishes a real-time telemetry platform that can seamlessly integrate and extend your existing business workflows. You can subscribe to events triggered by the user or system...

Fraud trends part 3: fraud in the food service industry 

..."Protecting Customers, Revenue, and Reputation from Online Fraud" to learn how AI helps your organization adapt to shifting fraud patterns and protect you against account takeover, lost revenue, and more. COVID-19 and the impact of fraud in numbers Fraudsters are strategizing new ways to capitalize on vulnerabilities amplified...Restaurants deployed Microsoft Dynamics 365 Fraud Protection to combat purchase fraud at LongHorn Steakhouse, and together with Microsoft they had the solution quickly up and running—protecting the restaurants and customers against fraud. How Microsoft protects the food industry from fraud...Dynamics 365 Fraud Protection helps merchants combat the types of fraud and legacy security systems gaps that are threatening the food service industry. A cloud-based solution recently awarded...

Optimize fraud control with scenario segmentation in Dynamics 365 Fraud Protection 

To protect your business in today’s rapidly evolving fraud landscape, it’s critical to incorporate the use of both rules and machine learning. Machine learning can quickly detect new and emerging fraud patterns, and output a risk score to indicate the probability of fraud for a particular event. Rules can then use that risk score to automate...method type, or country and region. In Dynamics 365 Fraud Protection, you can use Virtual Fraud Analyst to help identify slices, which have above- or below-average fraud rates. For example, if you sell both physical and digital goods, you may observe that the two have very different fraud rates, indicating that these would make appropriate segments...Fraud Protection provides you with the flexibility to easily segment your traffic and set custom score cutoffs for each segment. As in the example above, given their differing fraud rates, you may want to set a lower score threshold for gift cards, and a higher threshold for subscriptions. You can accomplish this with the following rules...

In case you missed it: Webinar offers tips for using AI in retail loss prevention 

Looking for a way to harness the power of AI to help prevent retail loss, but missed the recent webinar on the subject? You can register and watch now.  Gain insight into how Dynamics 365 Fraud Protection loss prevention has helped fashion company...quickly identify and investigate potential sources of fraud and inventory loss in thousands of its stores and how that technology can help the retail industry. The webinar was  hosted by: Kim Guldager, BESTSELLER Program Manager and Product Owner Sondra Feinberg, Global Payments and Fraud Executive...

Fraud trends part 2: holiday fraud and account protection 

...steps. With the responsibility of providing quick and seamless customer experiences, retailers must protect customer data while keeping up with the surge in new customer accounts. The explosion of online shopping transactions is diluting the percentage of fraud attacks across all channels, giving the false perception they are on the decline...according to Help Net Security. This trend is expected to increase with the surge in online shopping over the holidays. How Dynamics 365 Fraud Protection can help prevent fraud While many of the challenges that retailers and e-commerce merchants are facing are a result of operating in a vastly different...Microsoft Dynamics 365 Fraud Protection helps merchants combat against the types of fraud and legacy security systems gaps that are threatening to make the holiday shopping season less than merry. A cloud-based solution recently...

Build a tailored fraud prevention strategy with custom assessments 

...strategy to best suit the unique interactions between your business and your customers. Custom assessments are available as part of Dynamics 365 Fraud Protection and enable you to tailor a fraud prevention strategy that best suits...assessments, check out the documentation. To see for yourself how Dynamics 365 Fraud Protection can help your business, get started today with a free trial...Effectively managing fraud requires a multi-tiered strategy. It is essential to adopt a fraud prevention strategy with a broad view, encompassing multiple user interaction events, and phased decision-making points. A user interacts in many ways on a merchant’s website, such as searching for products, updating account info, writing a review...