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    Tag: AI

    Blog posts for: Business Decision Makers IT Professionals
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    • Photo of a woman browsing a rack of clothing in a retail store.
      • IT Professionals
      • News and product updates
      • Dynamics 365 Marketing
      • Marketer
      Published November 30, 2022
      3 min read

      Engage your customers faster with AI-powered marketing email content 

      Marketers are often asked to do more with less—and do it yesterday. Every day, they need to quickly create compelling, unique email content that grabs the customer's attention in a sea of competing messages. Designing marketing email content can be incredibly challenging—and often the toughest part is getting started.
    • Photo of a salesperson working on a laptop computer.
      • IT Professionals
      • Dynamics 365 Sales
      • Seller
      Published October 24, 2022
      2 min read

      Email address validation improves seller conversion rates 

      Sellers rely on email to reach out to contacts when working on deals. The new email address validation feature in Microsoft Dynamics 365 Sales flags email addresses in your customer relationship management (CRM) system that are in the wrong format or have an expired or fictitious domain.
    • Photo of smiling female customer picking up order in-store.
      • IT Professionals
      • Tips and guides
      • Dynamics 365 Customer Insights
      • AI
      • Marketer
      Published October 4, 2022
      6 min read

      Personalize your customer lifetime value predictions with customer profile attributes 

      When you’re crafting marketing and sales strategies, personalizing your marketing campaigns, journeys, and content to your customer segments is an important way to drive engagement and purchases. One method for segmenting your customers is by their potential value. Artificial intelligence (AI) can help predict the potential lifetime value of your customers to create segments of high- and low-value customers.
    • Retail fraud protection
      • IT Professionals
      • Tips and guides
      • Dynamics 365 Fraud Protection
      Published February 9, 2021
      <1 min read

      In case you missed it: Webinar offers tips for using AI in retail loss prevention 

      Looking for a way to harness the power of AI to help prevent retail loss, but missed the recent webinar on the subject? You can register and watch now.  Gain insight into how Dynamics 365 Fraud Protection loss prevention has helped fashion company, BESTSELLER, quickly identify and investigate potential sources of fraud and inventory loss
      • IT Professionals
      • News and product updates
      • Dynamics 365 Business Central
      • AI
      • Marketer
      Published August 21, 2019
      3 min read

      Weekly Webinars for the Business Applications Community for September 2019! 

      Didn’t you wish there was some expert that would just explain how to use Dynamics 365 and Power Platform technologies? Purvin Patel brings his firehose of information to the community every Monday at 10am (Pacific) as part of a weekly webinar series.  You should expect deep dives, special guests, MVPs talking about cool things they
    • a person sitting at a table using a laptop computer
      • IT Professionals
      • Tips and guides
      • AI
      Published July 15, 2019
      2 min read

      Make a great first impression with your virtual agent 

      On the Dynamics 365 Virtual Agent for Customer Service team, we’ve been wondering: what is the best greeting message to begin the conversation with a virtual agent? We ran some experiments to find out.

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