Tag: AI
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Transforming Supply Chains: Exploring Advanced AI-Powered Demand Forecasting and Demand Planning in Dynamics 365 Supply Chain Management
In the ever-changing landscape of contemporary business, effective supply chain management is paramount. Central to this complex system is the critical process of demand planning and forecasting, which profoundly impacts a company's capacity to fulfill customer requirements, optimize inventory, and maintain a competitive edge. This article explores the significance of demand forecasting and how Microsoft seamlessly incorporates it into its new demand planning in Dynamics 365 Supply Chain Management. -
Deliver higher-impact experiences with better data quality and configuration with Copilot
In today’s data-driven world, businesses rely on customer data to fuel their marketing strategies. They need to access, analyze, and act on this data to power personalized experiences that drive return on marketing investments. -
Microsoft Copilot brings generative help and guidance into Dynamics 365 Supply Chain Management
Microsoft Copilot for finance and operations apps with its In-app help guidance in Dynamics 365 Supply Chain Management represents a significant step in enhancing user experience. It bridges the gap between complexity and ease of use, enabling users to unlock the full potential of our product. While we acknowledge that we are in the early stages of this journey with basic capabilities, we are committed to continuous improvement. Â As organizations embrace this feature, they begin to reduce training costs and empower their workforce. Dynamics 365 SCM users can look forward to a more streamlined experience. Â Copilot In-app help and guidance simplifies tasks and provides instant assistance, helping users make the most of their Dynamics 365 SCM experience. We are dedicated to enhancing these capabilities further, ensuring that users can navigate our product more efficiently and effectively. -
Introducing Project “Sophia”, a new generation AI-first business application
Project Sophia is designed to help inform new innovations we can bring to our customers across our Microsoft applications portfolio. -
Streamline Field Service Operations with new Copilot capabilitiesÂ
Today, we are introducing new AI-powered experiences for Microsoft Dynamics 365 Field Service that give frontline workers a faster way to access information on a job site. -
Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organizationÂ
Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. With AI, organizations can unearth value in the mountain of data across productivity tools like Microsoft 365 and business applications. -
Announcing Microsoft Copilot for ServiceÂ
In this blog, we will discuss the opportunity for organizations to delight their customers with generative AI-powered service experiences and explain some of the new innovations we’re announcing to make it a reality. -
Microsoft is a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023
Selling is all about relationships. We hear a lot these days about the disconnect that our increasingly digital world can create. But at Microsoft, we believe that digital tools, especially those powered by generative AI and real-time insights, can help strengthen sellers’ relationships with their customers. -
Extend your existing Dynamics 365 Supply Chain Management application to unlock a new AI powered B2B digital selling experience with Dynamics 365 Commerce.
Dynamics 365 gives us the cloud-based architecture we require to support the growth requirements of the business. The combination of Dynamics 365, Power Platform, and Azure cloud services provides Peet’s with a scalable and supportable technology foundation for the future. -
Modernize customer support with Copilot in Dynamics 365 Customer Service
The year 2023 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organizations are discovering how they can empower agents to provide faster, more personalized service using next-generation AI. -
Analyze the impact of AI-enhanced customer service with Copilot analyticsÂ
Copilot analytics in Dynamics 365 Customer Service offers deep insights into the operational impact of an organization’s investment in AI-enhanced customer service.