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Dynamics 365 AI for Customer Service is now available in public preview

Dynamics 365 AI for Customer Service is a suite of products designed to help you provide better customer service experiences through the power of artificial intelligence (AI). We are excited to announce Dynamics 365 AI for Customer Service Insights is now available in public preview, giving businesses access to artificial intelligence powered insights on their...

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Dynamics 365 AI for Market Insights public preview is now available

  • -5bd9155632b0c--5bd9155632b0dWalterSun.jpg
    By Walter SunGeneral Manager, Market Intelligence
Businesses need actionable insights based on what consumers are saying, seeking and feeling about their brands and products to stay ahead of market trends. We are excited to announce Dynamics 365 AI for Market Insights is available in public preview in the United States for businesses looking to incorporate both social and web insights about their brands,...

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Modernizing Business Process with Cloud and AI

  • By James PhillipsCorporate Vice President, Business Applications Group
The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets…...

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