Looking for a way to harness the power of AI to help prevent retail loss, but missed the recent webinar on the subject? You can register and watch now. Gain insight into how Dynamics 365 Fraud Protection loss prevention has helped fashion company, BESTSELLER, quickly identify and investigate potential sources of fraud and inventory loss Read more
Enhancements to Relationship analytics capabilities in Microsoft Dynamics 365 Sales Insights are now available as part of the 2020 release wave 1. The AI-powered enhancements enable salespeople to build strong relationships with customers, take actions based on insights, and ultimately close deals faster. Relationship analytics (RA) leverages the integration between Microsoft Dynamics 365 and Office 365 to provide users with Read more
Customer Service Insights provides an actionable view into critical performance metrics and emerging trends using industry-leading artificial intelligence. Today, we’re very excited to announce Dynamics 365 Customer Service Insights is now generally available! Since our public preview in October 2018, we’ve been working hard to continue adding value and extending the service to users across Read more
Update: Dynamics 365 Customer Service Insights is now generally available. Dynamics 365 AI for Customer Service is a suite of products designed to help you provide better customer service experiences through the power of artificial intelligence (AI). We are excited to announce Dynamics 365 AI for Customer Service Insights is now available in public preview, Read more
Businesses need actionable insights based on what consumers are saying, seeking and feeling about their brands and products to stay ahead of market trends. We are excited to announce Dynamics 365 AI for Market Insights is available in public preview in the United States for businesses looking to incorporate both social and web insights about their brands, Read more
We’re back with new learnings from our work with maching learning – and with a question for you: What if you could pick from a library of published Machine Learning Models, each one made by experts in their field, and build it into your business solution? In previous posts we looked at: Integration to Azure Read more
In the previous post we looked at enabling the built-in integration of Dynamics NAV and Time Series, which uses a Machine Learning (ML) model to predict inventory or cash requirements. This time we will make a very basic example with the sole aim of sending data from Dynamics NAV as input into an ML model Read more
This post is a summary of what was new already in Dynamics NAV 2017: Using “Microsoft Azure Machine Learning Studio” to create (load) and then publish a model which we will call from Dynamics NAV to make inventory or cash forecasts. This is the model which is already available: Searching the web for Read more
The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets… Read more