Microsoft Dynamics 365 Blog

In case you missed it: Webinar offers tips for using AI in retail loss prevention 

<1 min read

Looking for a way to harness the power of AI to help prevent retail loss, but missed the recent webinar on the subject? You can register and watch now.  Gain insight into how Dynamics 365 Fraud Protection loss prevention has helped fashion company, BESTSELLER, quickly identify and investigate potential sources of fraud and inventory loss Read more

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Discover winning practices of top sellers with Dynamics 365 Sales 

2 min read

Enhancements to Relationship analytics capabilities in Microsoft Dynamics 365 Sales Insights are now available as part of the 2020 release wave 1. The AI-powered enhancements enable salespeople to build strong relationships with customers, take actions based on insights, and ultimately close deals faster.   Relationship analytics (RA) leverages the integration between Microsoft Dynamics 365 and Office 365 to provide users with Read more

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Dynamics 365 AI for Customer Service is now available in public preview 

2 min read

Update: Dynamics 365 Customer Service Insights is now generally available. Dynamics 365 AI for Customer Service is a suite of products designed to help you provide better customer service experiences through the power of artificial intelligence (AI). We are excited to announce Dynamics 365 AI for Customer Service Insights is now available in public preview, Read more

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Modernizing Business Process with Cloud and AI 

5 min read

The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets… Read more

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