AI Archives - Dynamics 365 Blog

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Dynamics 365 Customer Service Insights is now Generally Available

April 30, 2019

By Tessa KlosterGroup Product Manager, Microsoft Dynamics 365

Customer Service Insights provides an actionable view into critical performance metrics and emerging trends using industry-leading artificial intelligence. Today, we’re very excited to announce Dynamics 365 Customer Service Insights is now generally available! Since our public preview in October 2018, we’ve been working hard to continue adding value and extending the service to users across...

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Dynamics 365 AI for Customer Service is now available in public preview

October 31, 2018

By Frank WeigelGeneral Manager, AI for Customer Service

Update: Dynamics 365 Customer Service Insights is now generally available. Dynamics 365 AI for Customer Service is a suite of products designed to help you provide better customer service experiences through the power of artificial intelligence (AI). We are excited to announce Dynamics 365 AI for Customer Service Insights is now available in public preview,...

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Dynamics 365 AI for Market Insights public preview is now available

October 31, 2018

By Walter SunGeneral Manager, Microsoft Dynamics 365 Market Insights Preview

Businesses need actionable insights based on what consumers are saying, seeking and feeling about their brands and products to stay ahead of market trends. We are excited to announce Dynamics 365 AI for Market Insights is available in public preview in the United States for businesses looking to incorporate both social and web insights about their brands,...

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Smart solutions 6: Income predictor for Dynamics NAV

March 19, 2018

By navteam

We’re back with new learnings from our work with maching learning – and with a question for you: What if you could pick from a library of published Machine Learning Models, each one made by experts in their field, and build it into your business solution? In previous posts we looked at: Integration to Azure...

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Smart solutions 5: Basic integration of Dynamics NAV and an Azure Machine Learning Web Service

February 27, 2018

By navteam

In the previous post we looked at enabling the built-in integration of Dynamics NAV and Time Series, which uses a Machine Learning (ML) model to predict inventory or cash requirements. This time we will make a very basic example with the sole aim of sending data from Dynamics NAV as input into an ML model...

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Smart solutions 4: Integrate NAV with an Azure Machine Learning Model in less than 10 steps

February 15, 2018

By navteam

This post is a summary of what was new already in Dynamics NAV 2017: Using “Microsoft Azure Machine Learning Studio” to create (load) and then publish a model which we will call from Dynamics NAV to make inventory or cash forecasts. This is the model which is already available: Searching the web for...

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Modernizing Business Process with Cloud and AI

September 25, 2017

By James PhillipsCorporate Vice President, Business Applications Group

The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets…...

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Release wave 2 launches with over 400 updates, new apps, and industry solutions

2019 release wave 2 launches with new applications and hundreds of capabilities across Dynamics 365 and the Power Platform. Today marks the general availability of more than 400 new feature updates and capabilities across Dynamics 365 and the Power Platform. This release wave—one of our largest to date—showcases our continued investment in artificial intelligence to...

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Alysa Taylor

Corporate Vice President, Business Applications & Industry

Showcasing new business opportunities with the Microsoft Automotive Accelerator

Starting next week at IAA – New Mobility World, Microsoft will join 1000+ exhibitors and 250,000 visitors from approximately 39 countries to exhibit and explore immersive technologies, visionary concepts like electromobility, and many industry disruptors in Frankfurt. This year at IAA – New Mobility World asks the questions: “How are society, business, indeed our whole way...

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Steven Guggenheimer

Corporate Vice President - AI & ISV Engagement

Industry Accelerators: Rapidly deploy solutions specific to your industry

Every organization is becoming a data company, striving to manage and extract value from volumes of data across departments, from traditional sources such as operations, finance, sales, and marketing to digital sales and marketing initiatives, and new observational sources like device telemetry and customer sentiment analysis. The struggle most organizations face is managing data stashed...

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Blog Posts for Tag: AI

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