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Sending email notifications for Retail orders [AX 2012 R2 and R3] 

Microsoft Dynamics AX 2012 R2 had introduced a new feature to automatically generate email messages to recipients based on specific events for Online Orders such as order created, picked, packed, shipped, etc.  With the addition of Call Center in AX 2012 R3, this feature was expanded to encapsulate other Retail orders.  This feature was designed to only...Read more

Using Post Inventory along with Calculate and Post Statement in AX 2012 Retail 

On multiple occasions I have had questions or seen confusion surrounding the usage of Post Inventory in conjunction with Calculate Statement and Post Statement for keeping inventory up-to-date and posting sales transaction.  Let’s first define the purpose of each process: Post Inventory When running the Post Inventory, this looks for all unposted transactions that have...Read more

Sending email receipts from Retail EPOS Transactions (AX 2012) 

There seems to be limited information on how the “Send email receipts” functionality works.  This blog is intended to help provide the basic information and links on how to configure and send email receipts for EPOS transactions. NOTE: For emailing MPOS receipts, see the following blog: Sending email receipts from Retail MPOS transactions To get started, you will...Read more

AX for Retail 2012 R3: Category Price Rules Expiration Issue and Old Trade Agreement Still Active. 

When using Category price rules to update sales trade agreements and selecting to expire previous trade agreements, you must manually post the expired price/discount agreement journal before the original trade agreement is expired. NOTE:  If the original trade agreement was not created using the same Category price rule, the Expiration Journal will not be created...Read more

AX Retail Offline Database: Critical Microsoft Sync Framework hotfix required 

When you deploy a new retail store—especially a store that will use offline databases—be sure that you have installed the following Microsoft Sync Framework hotfix on every terminal. This hotfix addresses critical issues in Sync Framework that can prevent Retail offline databases from synchronizing data back to the main channel database for the store.  Without...Read more

AX for Retail Barcode Font Printing Issues 

For those who have seen the blog that I created for Payables Checks issues with MICR fonts, I wanted to share some information on AX for Retail barcodes not printing correctly. If the report contains special fonts like MICR and Bar Codes and print correctly when printed to the screen, but do not render correctly when printed...Read more