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Dynamics 365 Blog

Dynamics Online Payment Services – Payment Provider Sign Ups 

Microsoft Dynamics Online is a free service to link your ERP to a payment provider.  When configuring Microsoft Dynamics Online as your payment gateway, you are provided with 5 payment provider options to connect a merchant account.  These options are listed below and are the only available options to use with this solution.  If you would...

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Dynamics AX R3 Demo Image: “The price cannot be calculated for the item. Please manually enter the correct price” error in EPOS 

Update (2015-08-13):  If you are using the 2013 R3 CU9 demo image you may run into the same error with a (much) different root cause and workaround.  Please see this post for notes on how to fix that issue. If you are using the Dynamics AX demo image (https://technet.microsoft.com/en-us/library/dn741578.aspx) you may have seen this error...

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AX for Retail: POS Training Mode 

In Microsoft Dynamics AX for Retail EPOS, there is not a lot of documentation on training mode.  Training mode can be used to test sales transactions and not record the transactions in Dynamics AX.  The cash drawer will not open and credit card, debit card, check and cash transactions will not be processed. When POS...

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Sending email notifications for Retail orders [AX 2012 R2 and R3] 

Microsoft Dynamics AX 2012 R2 had introduced a new feature to automatically generate email messages to recipients based on specific events for Online Orders such as order created, picked, packed, shipped, etc.  With the addition of Call Center in AX 2012 R3, this feature was expanded to encapsulate other Retail orders.  This feature was designed to only...

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Using Post Inventory along with Calculate and Post Statement in AX 2012 Retail 

On multiple occasions I have had questions or seen confusion surrounding the usage of Post Inventory in conjunction with Calculate Statement and Post Statement for keeping inventory up-to-date and posting sales transaction.  Let’s first define the purpose of each process: Post Inventory When running the Post Inventory, this looks for all unposted transactions that have...

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Sending email receipts from Retail EPOS Transactions (AX 2012) 

There seems to be limited information on how the “Send email receipts” functionality works.  This blog is intended to help provide the basic information and links on how to configure and send email receipts for EPOS transactions. NOTE: For emailing MPOS receipts, see the following blog: Sending email receipts from Retail MPOS transactions To get started, you will...

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AX for Retail 2012 R3: Category Price Rules Expiration Issue and Old Trade Agreement Still Active. 

When using Category price rules to update sales trade agreements and selecting to expire previous trade agreements, you must manually post the expired price/discount agreement journal before the original trade agreement is expired. NOTE:  If the original trade agreement was not created using the same Category price rule, the Expiration Journal will not be created...

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