Microsoft Dynamics 365 Blog

Introduction to the Microsoft Dynamics CRM November 2011 service update 

2 min read

This release is being delivered to Microsoft Dynamics customers as the November 2011 service update for Online customers and as Update Rollup 5 for On premise customers.  These updates are complemented by additional Microsoft Dynamics and Windows Phone Marketplace downloads.  The November 2011 service update has been applied to all CRM Online Data Centers as Read more

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How to do Mentions with Activity Feeds 

4 min read

During a group discussion, sometimes we want to call the attention of a specific person. Social networking discussions are no different. In Microsoft Dynamics CRM Activity Feeds, we call this a “mention”. This blog covers the following topics: Why Mention? How we can Mention in the UI Entities we can Mention Mentions through the SDK Read more

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Working with Activity Feed using Microsoft CRM SDK 

6 min read

Activity Feeds solution is now released in the Dynamics Market Place and ready to use with the latest Microsoft CRM update. You can use our solution out of the box, but  if you want to customize or further integrate with your application, you can use the latest CRM SDK to access the new entities and Read more

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Following and Unfollowing Records in CRM 

2 min read

With the inclusion of Activity Feeds in the latest CRM update, we introduce the concept of “following” records. When you follow a record, you will see updates related to that record appear on your Personal Wall. Here, we will go through the different ways you can follow records in CRM. Note that in order to Read more

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Building Your Business Hub: Using the Power of Social for a More Productive Enterprise 

3 min read

Microsoft is entering an exciting new phase for Microsoft Dynamics CRM! Today, we are announcing the general availability of the Microsoft Dynamics CRM November 2011 service update. This release reinforces our commitment to delivering familiar, connected and intelligent experiences to our customers. We encourage you to read more about the release here, but I’d like Read more

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CRM 2011 Charts – Charting on Related Records 

9 min read

 This blog demonstrates how to create a chart from data in the current entity alongside data from related entities. Let’s take the following scenario: A Not For Profit Organization is using CRM 2011 to track the pledges and donations made by their donors. Each pledge a donor makes has a Pledge Amount and will have Read more

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Update Rollup 5 for Microsoft Dynamics CRM 2011 

1 min read

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 2011 Update Rollup 5 on Tuesday, October 25, 2011. The links below point to important information about Update Rollup 5: Microsoft Download Center: http://www.microsoft.com/downloads/details.aspx?FamilyID=b9dd0bd7-8b1f-45af-a5ae-ee73a07ec90c Microsoft Knowledge Base Article: http://support.microsoft.com/kb/2567454 Microsoft Update: http://catalog.update.microsoft.com/v7/site/Search.aspx?q=2567454 Release Channel Schedule The resources available at these links will be Read more

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New Training Resources Available for Microsoft Dynamics CRM 

1 min read

New Course Available: Introduction to Microsoft Dynamics® CRM 2011 This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface and working with the application and provides a foundation for other Microsoft Dynamics CRM 2011 courses. The course describes Microsoft Dynamics CRM concepts, the Web interface, the Microsoft Read more

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Video: Create and run 

<1 min read

The reporting feature in Microsoft Dynamics CRM provides default(out-of-the-box) reports for the most common business needs. It also provides aReport Wizard that lets you create custom reports for your specificrequirements. We’ve recently published a new video that shows how you cancreate new reports or run reports to extract and view your data in a structuredway. Read more

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New Blog: CRM Connection 

1 min read

The Microsoft Dynamics Product Management Group have launched a new blog on the Dynamics Community site called “CRM Connection“. We have launched this blog based on your feedback that you would like to see more business related content and more information about our product roadmap. In the future you can expect our latest news, product Read more

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MVP Richard Knudson talks about Security Roles 

<1 min read

One of my favorite CRM blogs is Richard Knudson’s Dynamics CRM Trick Bag. I thought Richard’s post last week Dynamics CRM 2011 Security Roles was particularly well conceived. Cheers, JaAG tweetmeme_style = ‘compact’; tweetmeme_source = ‘MSdynamicsCRM’; Read more

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