Microsoft Dynamics 365 Blog

How to monitor Dynamics AX client versions 

1 min read

Hello, If you see “version mismatch” warning messages in an AOS Server Event Viewer’s Application log, you have Dynamics AX clients with out-of-date versions: Object Server xxx: Internal version mismatch. Microsoft Dynamics AX Client from xxx The SYSUSERLOG table can help you to find the Dynamics AX clients that need to be updated. This table logs the login and logout events for each…Read more

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Microsoft Dynamics AX 2012 client crashes while posting intercompany invoice 

1 min read

Sometimes it can happen that Microsoft Dynamics AX client will crash while posting intercompany invoice. The crash happened when WPF post a message within a window proc. The root cause is way too many window messages (over default limit of 10000) are posted while the system is busy.   Immediate actionable work around for customer…Read more

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Synchronizing AX to Outlook Cannot edit a record in Activities (smmActivites) An update conflict occured 

5 min read

We recently came across a problem with Outlook synchronization with the AX2009 client. The problem was that sometimes when a user synchronized it failed with the error message: “Cannot edit a record in Activities (smmActivites). An update conflict occured due to another user process deleting the record or changing one or more field in the…Read more

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Setting marked Alerts to Read (or Unread) the “Unread” column doesn’t get updated properly 

1 min read

Recently we recieved an issue where a user managing his Alerts in AX 2012 found, setting a selection of Alerts to “Read” failed to update the UI of the Alert notifications screen properly. How found:The user clicked the Alert Bell on the AX Client’s status bar to open Alert Notification form. In the form there where…Read more

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What to do if you have a crash 

3 min read

This post is designed to give a simple set of steps to follow if you ever have a crash situation and you’re not sure how to troubleshoot it. To identify the cause of a crash the most important piece of evidence or log is a memory dump file – you need to set something up before…Read more

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Using AXC file for AX client. 

<1 min read

If you are editing an AX 4.0/2009 configuration file (.axc) and adding new configuration values at the end of the file, please ensure to enter a new line (CR+LF), so that the last line entered can be read when it is being used. Text on the last line ending without a carriage return is ignored.  …Read more

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Running AX 2009 Client raises error: “An invalid directory structure for Microsoft Dynamics AX was detected” 

2 min read

We came across an issue recently where the Microsoft Dynamics AX 2009 Client was installed via a windows batch file to automate the installation. You can perform a “silent” install to mass deploy the client. However after deployment when the client is run from the desktop systems we got a pop window with an error and…Read more

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Can I install just the kernel part of a rollup 

2 min read

Yes you can. It is perfectly acceptable (and supported) to install just the kernel part of a rollup, so you can for example have your application version on 5.0.1000.52 (original SP1) or perhaps 5.0.1500.2985 (rollup 5) and have the kernel version on anything above 5.0.1000.52, such as 5.0.1500.3761 (rollup 6), or maybe something even newer!…Read more

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AX 4.0 SecurityProfiler Tool 

1 min read

Attached to this post is a sample xpo file, the SecurityProfiler tool, that is compatible with Microsoft Dynamics AX 4.0 and provides similar functionality as the AX 2009 version as detailed here: http://blogs.msdn.com/b/emeadaxsupport/archive/2010/05/25/ax-2009-securityprofiler-tool.aspx The attached tool tracks what security keys are being used when a user navigates thru the application.  The existing AX class we…Read more

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You get a Script Error when viewing Role Centers (deployed on SharePoint 2010) in a Microsoft Dynamics AX 2009 Client 

2 min read

Consider the following scenario: – You have successfully deployed Microsoft Dynamics AX 2009 Role Centers and Enterprise Portal on a server running SharePoint 2010 – Your AX 2009 Application build is as per the SharePoint 2010 compatibility hotfix KB2278963 (5.0.1500.3191) or you have Hotfix Rollup 6 deployed (5.0.1500.3761).  Check the AOT -> Classes -> SysHotfixManifest…Read more

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