connected field service - Microsoft Dynamics 365 Blog

Release Notes for Field Service Version 8.5.0.345

March 7, 2019

By 365blog

Applies to: Field Service version 8.5.0.345 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution. Please visit Field Service Docs for all Field Service updates and related content. Field Service...Read more

0 Comments

Announcing Connected Field Service for Azure IoT Central

September 23, 2018

By 365blog

We are pleased to announce new integration between Azure IoT Central and Dynamics 365 for Field Service, coinciding with the general availability of Azure IoT Central. When customers encounter unplanned outages in a traditional break-and-fix service model, they expect a well prepared technician to respond immediately; unfortunately, this isn’t possible in the traditional model. Meanwhile,...Read more

0 Comments

Use Connected Field Service to remotely monitor and service customer equipment

December 15, 2016

By 365blog

Applies to: Dynamics 365 for Field Service Connected Field Service, introduced in the Fall 2016 release of Dynamics 365, combines monitoring with the Internet of Things to replace your costly break-fix service model with a more proactive “never fail” model. With monitoring in Connected Field Service, you always know your customers’ equipment is running...Read more

0 Comments

Microsoft Dynamics CRM Spring 2016 Wave Now Generally Available: Unleashing the Power of One Microsoft in the Service Economy.

May 23, 2016

By Param Kahlon

I am extremely excited to announce that the Spring 2016 Wave of Dynamics CRM is generally available beginning today. Our increasingly connected world is enabling a fundamental transition to a new service…...Read more

0 Comments

Across your business, collaborate in the flow of work with anyone, everywhere

Four essentials to collaborate as one business, everywhere. Across every industry, we’re all navigating the new world of hybrid work. Together, we’re building a blended model that enables more flexibility in when, where, and how people work, and that model is here to stay. But organizations can’t let flexibility turn into separate, disjointed work efforts—they must enable the entire organization to operate as one business,...Read more

Announcing Dynamics 365 Marketing customer journey orchestration GA, it’s a game changer

In engaging customers today, we need to be heard above the noise, and we need to deliver creativity and uniqueness to each customer in the moments that matter. Customers are looking for value and for companies to address their needs on their terms. Companies now can start with a deep understanding of their customers and...Read more

Turn attendees into loyal customers with Microsoft Teams and Dynamics 365 Marketing

Change. Adapt. Grow. Words we have had to embrace over the past 15 months as we’ve had to change the way we do business. As we start to emerge from the pandemic’s isolation and restrictions, we’re entering a world of a new normal. As consumers, our expectations are higher. To meet ever-changing customer expectations, successful...Read more

Blog posts for connected field service

Posts

More from Microsoft