connected field service Archives - Microsoft Dynamics 365 Blog

Release Notes for Field Service Version 8.5.0.345

March 7, 2019

By 365blog

Applies to: Field Service version 8.5.0.345 on Dynamics 365 for Customer Engagement version 9.x Visit the Admin Center for Dynamics 365 solutions page to install the update. For details, refer to how to install or update a preferred solution. Please visit Field Service Docs for all Field Service updates and related content. Field Service...

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Announcing Connected Field Service for Azure IoT Central

September 23, 2018

By 365blog

We are pleased to announce new integration between Azure IoT Central and Dynamics 365 for Field Service, coinciding with the general availability of Azure IoT Central. When customers encounter unplanned outages in a traditional break-and-fix service model, they expect a well prepared technician to respond immediately; unfortunately, this isn’t possible in the traditional model. Meanwhile,...

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Use Connected Field Service to remotely monitor and service customer equipment

December 15, 2016

By 365blog

Applies to: Dynamics 365 for Field Service Connected Field Service, introduced in the Fall 2016 release of Dynamics 365, combines monitoring with the Internet of Things to replace your costly break-fix service model with a more proactive “never fail” model. With monitoring in Connected Field Service, you always know your customers’ equipment is running...

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Microsoft Dynamics CRM Spring 2016 Wave Now Generally Available: Unleashing the Power of One Microsoft in the Service Economy.

May 23, 2016

By Param Kahlon

I am extremely excited to announce that the Spring 2016 Wave of Dynamics CRM is generally available beginning today. Our increasingly connected world is enabling a fundamental transition to a new service…...

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Growing the Microsoft and Adobe cloud partnership

Last week, I had the opportunity to spend two days at the Adobe Summit, where our longstanding partnership with Adobe grew deeper and stronger. The momentum around Adobe and Microsoft was palpable, and I’m thrilled that we’re offering our mutual customers best-in-class solutions to provide great experiences for their customers. It was an exciting week...

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Alysa Taylor

Corporate Vice President, Business Applications & Industry

Transforming manufacturing with intelligent business applications

Manufacturing has been a driving force for industrial and societal transformation for centuries. Next week, at Hannover Messe—the world’s leading trade show for industrial technology—decades of industrial technology innovation at Microsoft is intersecting with Industry 4.0. As Industry 4.0 ushers in new technological advances to improve operations, competition and customer demands are keeping pace. Customers...

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Lorraine Bardeen

General Manager, Mixed Reality Business Applications

Introducing Dynamics 365 mixed reality applications for HoloLens 2 and mobile devices

Hey everyone! Some of the most inspiring mixed reality fans we’ve met are those who have become champions of forward motion within their organizations. These people are agents of change who look at the working environment around them and discover firsthand the opportunity mixed reality represents to engage employees and improve operations in ways that...

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Blog Posts for Tag: connected field service

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