Constellation Research Archives

6 Technology Trends Shaping Digital Transformation

February 9, 2017

By Tricia Morris

Digital transformation, as defined by Constellation Research, is the methodology in which organizations transform and create new business models and culture with digital technologies. And these new business…...Read more

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Today's Business Technology Wish List for Digital Transformation

January 26, 2017

By Tricia Morris

By the end of 2017, two-thirds of the CEOs of Global 2000 companies will have digital transformation at the center of their corporate strategy, according to the IDC FutureScape: Worldwide Digital Transformation…...Read more

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5 Top Challenges to Digital Transformation

January 19, 2017

By Tricia Morris

If there’s one thing everyone can agree on about digital transformation, it’s that change is constant – and happening faster than ever before. We’ve seen many iconic brands upended in…...Read more

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Ray Wang Reveals What Organizations Need to Succeed in Digital Transformation

January 12, 2017

By Tricia Morris

"Digital Darwinism is unkind to those who wait." Breakthroughs in and the exponential pace of disruptive innovation are fundamentally changing the way we live, interact and do business. In…...Read more

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Why Design Thinking is Good for Digital Transformation

December 16, 2016

By Tricia Morris

In a new Aligning the Organization for Its Digital Focus report from MIT Sloan Management Review and Deloitte University Press, nearly half (44%) of the more than 3,700 business executives, managers and…...Read more

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Why Culture Comes First in Digital Transformation

November 11, 2016

By Tricia Morris

According to IDC FutureScape predictions , by the end of 2017, two-thirds of the CEOs of Global 2000 companies will have digital transformation at the center of their corporate strategy. Getting everyone…...Read more

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10 Top Customer Experience Takeaways from CRM Evolution

August 25, 2014

By Tricia Morris

While there were more than 100, perhaps more than 1000, top takeaways from the recent 2014 CRM Evolution conference (and adjoining Customer Service Experience conference), here are 10 terrific customer…...Read more

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New AI features connect and extend insights across the organization

Today we’re unveiling new and enhanced artificial intelligence (AI) capabilities across Dynamics 365 applications, as well as a new solution to help project-centric services organizations transform their operations. Joining more than 400 new and updated features in the 2020 wave 1 release, these new capabilities expand a fast-growing set of applications powered by AI-driven insights, and further propel our vision to empower every organization...Read more

Alysa Taylor

Corporate Vice President, Business Applications & Industry

Expanding our vision for retail with Dynamics 365 at NRF 2020

Retailers experienced more change in the last decade than nearly any other industry, a trend that is not likely to slow as we enter 2020. The only certainty in the new decade is the need for technologies that help retailers stay nimble, relevant, and anticipate customer needs and shopping preferences. As my colleague Shelley Bransten,...Read more

James Phillips

President, Microsoft Business Applications

Announcing RPA, enhanced security, no-code virtual agents, and more for Microsoft Power Platform

It’s a privilege to work with global organizations every day to help them compete and innovate in a modern, data-driven economy. Our goal with Dynamics 365 and the Microsoft Power Platform is to help your organization drive more impactful business outcomes and take proactive actions that will uniquely position and differentiate your business in the...Read more

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