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Dynamics 365 Blog

Announcing new LCS feature – Latest Kernels 

Installing the latest AX kernel version has the advantage of improving the quality and stability of the product because the kernel bundles all fixes checked in up to the release date. Until recently, finding the latest AX kernel version required searching for hot-fixes to specific problems and installing the corresponding KB package. The new feature...

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Overview of Microsoft Dynamics AX build numbers 

For newer versions click here -> Microsoft Dynamics 365 for Finance and Operations builds Microsoft Dynamics AX 2012 R3     (Roadmap survey) Version Build Availability Download link Recent kernel build 6.3.6000.8144 28 Feb 2019 KB4492767 February 2019 Update 6.3.6000.8149 20 Apr 2019 Feb 2019 Release Cumulative Update 13 6.3.6000.149* 13 Sep 2017 KB4032175 Cumulative Update 12 6.3.5000.138*...

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What to do if you have a crash 

This post is designed to give a simple set of steps to follow if you ever have a crash situation and you’re not sure how to troubleshoot it. To identify the cause of a crash the most important piece of evidence or log is a memory dump file – you need to set something up before...

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Finding the X++ call stack that caused a crash 

This post explains how to find the X++ call stack that caused an AOS crash – before reaching this stage you need to first have captured a memory dump, and then set up WinDbg ready to do some analysis, we have posts which explain both of those steps: Capturing memory dumps: http://blogs.msdn.com/b/emeadaxsupport/archive/2010/05/12/possibilities-to-create-memory-dumps-from-crashing-processes.aspx Setting up WinDbg:...

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Finding the AX user that caused an AOS crash 

This post explains how to find the ax user that caused an AOS crash – before reaching this stage you need to first have captured a memory dump, and then set up WinDbg ready to do some analysis, we have posts which explain both of those steps: Capturing memory dumps: http://blogs.msdn.com/b/emeadaxsupport/archive/2010/05/12/possibilities-to-create-memory-dumps-from-crashing-processes.aspx Setting up WinDbg:  http://blogs.msdn.com/b/emeadaxsupport/archive/2011/04/10/setting-up-windbg-and-using-symbols.aspx...

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Setting up WinDbg and Using Symbols 

Once you have collected a dump file, to analyse it you need to use a tool called WinDbg. In this post I am going to explain how to set up WinDbg so it’s ready to debug a memory dump taken from a Dynamics AX process. If you’re not sure how to create a dump file,...

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Possibilities to create Memory Dumps from crashing processes 

Sometimes it happens that during regular operation the Dynamics AX Application Object Server (AOS) is suffering from an abnormal program termination, which is better know as a crash. Users connected with the Dynamics AX Client to the affected AOS Instance are noticing such an issue very soon as they get disconnected from the AOS. In...

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Identifying damaged Table objects in the AOT MetaData 

It happens very seldom, but sometimes the AOT MetaData is getting damaged, especially for Table objects. Indications of such an element “corruption” can be that you have one explicit Table in the AOT and every time you access this object either the Dynamics AX Client or the Dynamics AX Application Object Server crashes. But the issue...

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Identical AX 2009 AUC File Created For Multiple AX Installations 

We came across an issue recently where we had the same GUID for two different AX installations running on the same server and therefore only one AUC file existed for both installations instead of two separate ones for use by the AX Client.This caused various anomalies when the client was used to access both instances....

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