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Microsoft Dynamics 365

Announcing new LCS feature – Latest Kernels

Installing the latest AX kernel version has the advantage of improving the quality and stability of the product because the kernel bundles all fixes checked in up to the release date. Until recently, finding the latest AX kernel version required searching for hot-fixes to specific problems and installing the corresponding KB package. The new feature...

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Overview of Microsoft Dynamics AX build numbers

For newer versions click here -> Microsoft Dynamics 365 for Finance and Operations builds Microsoft Dynamics AX 2012 R3     (Roadmap survey) Version Build Availability Download link Recent kernel build 6.3.6000.8144 28 Feb 2019 KB4492767 February 2019 Update 6.3.6000.8149 20 Apr 2019 Feb 2019 Release Cumulative Update 13 6.3.6000.149* 13 Sep 2017 KB4032175 Cumulative Update 12 6.3.5000.138*...

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What to do if you have a crash

This post is designed to give a simple set of steps to follow if you ever have a crash situation and you’re not sure how to troubleshoot it. To identify the cause of a crash the most important piece of evidence or log is a memory dump file – you need to set something up before...

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Finding the X++ call stack that caused a crash

This post explains how to find the X++ call stack that caused an AOS crash – before reaching this stage you need to first have captured a memory dump, and then set up WinDbg ready to do some analysis, we have posts which explain both of those steps: Capturing memory dumps: http://blogs.msdn.com/b/emeadaxsupport/archive/2010/05/12/possibilities-to-create-memory-dumps-from-crashing-processes.aspx Setting up WinDbg:...

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Finding the AX user that caused an AOS crash

This post explains how to find the ax user that caused an AOS crash – before reaching this stage you need to first have captured a memory dump, and then set up WinDbg ready to do some analysis, we have posts which explain both of those steps: Capturing memory dumps: http://blogs.msdn.com/b/emeadaxsupport/archive/2010/05/12/possibilities-to-create-memory-dumps-from-crashing-processes.aspx Setting up WinDbg:  http://blogs.msdn.com/b/emeadaxsupport/archive/2011/04/10/setting-up-windbg-and-using-symbols.aspx...

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Setting up WinDbg and Using Symbols

Once you have collected a dump file, to analyse it you need to use a tool called WinDbg. In this post I am going to explain how to set up WinDbg so it’s ready to debug a memory dump taken from a Dynamics AX process. If you’re not sure how to create a dump file,...

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Possibilities to create Memory Dumps from crashing processes

Sometimes it happens that during regular operation the Dynamics AX Application Object Server (AOS) is suffering from an abnormal program termination, which is better know as a crash. Users connected with the Dynamics AX Client to the affected AOS Instance are noticing such an issue very soon as they get disconnected from the AOS. In...

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