We’re changing the way we name product updates to make things simpler and to unify our approach for Microsoft Dynamics CRM Online and Microsoft Dynamics CRM (on-premises). Finding and understanding version numbers To understand the new naming conventions, let’s first take a look at version numbers in CRM. To find your version number, in the…Read more
Health and Human Service (HHS) organizations across the country are often met by conflicting realities: tightening budgets and a growing need to help those who can’t always help themselves. Three……Read more
Applies to: CRM for tablets (Windows 8) Even if you’ve been using CRM for tablets for a while, you might learn something new from the tips in this short video (1:04). This embed requires accepting cookies from the embed’s site to view the embed. Activate the link to accept cookies and view the embedded content….Read more
If you customized your CRM 2011 sitemap and then upgraded to CRM 2013, you might be missing out on all the new content: eBooks, videos, Training and Adoption Kit, and more. By design, we take care not to change your sitemap customizations during upgrade. This means that only you can make the fix to point…Read more
Are your teams tired of swimming in spreadsheets? Are reports gathering dust on their desks? Does management know what’s happening with sales opportunities or service cases at this very minute so they can react quickly to your company’s highest priorities? In just a few minutes, you can create dashboards that make the data that matters…Read more
Maybe it is because social media has given people a powerful voice, or maybe it is because there is proven economic benefit to retaining customers over acquiring new ones, the truth remains the same: companies……Read more
You know, we've been talking a lot lately about how much the world has changed. And this remains a fact. But as I have been talking to marketers all over the world about the issues they face, I have……Read more
For CRM 2015 org: For CRM 2013 org: For CRM 2011 org: Microsoft Dynamics CRM Notification Requirements For CRM 2015 org: Step 1: Login to your CRM organization (as shown below) and click on the Advanced Find located on the top toolbar as shown below. Step 3: Select Security Roles from the list as what…Read more
For CRM 2015 org: For CRM 2013 org: For CRM 2011 org: Microsoft Dynamics CRM Notification Requirements For CRM 2015 org: Step 1:Login to your CRM organization (as shown below) Step 3: On the Settings page, click Settings drop down as shown below. From the given options, click Security Step 5: On the Users page,…Read more
The Heartbleed vulnerability in OpenSSL ( CVE-2014-0160 ) has received a significant amount of attention recently. While the discovered issue is specific to OpenSSL, many customers are wondering whether……Read more
The Microsoft Dynamics CRM 2013 Update Rollup 2 is now available on the download center. UR 2: http://www.microsoft.com/en-us/download/details.aspx?id=42272. Information on CRM 2013 Update Rollup 2 The KB is located at http://support.microsoft.com/kb/2919956. UR 2 is scheduled to be published via Microsoft Update on April 8. UR 2 is fully deployed to all CRM 2013 Online customers….Read more
I am pleased to announce the release of the white paper, Process Enablement with Microsoft Dynamics CRM 2013, which is available for download from the Microsoft Download Center. We live in a world of change and it seems that regardless of the industry or size of customer there is always a new dynamic on the…Read more