Microsoft Dynamics 365 Blog

Microsoft Dynamics CRM at a Glance 

<1 min read

I saw this in a slide deck and thought, how many times had I been asked for this kind of information. I’m not sure how old the info is, but most of it isn’t based on numbers but on capabilities. SOA means “Service-Oriented Architecture. Read more

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Microsoft Dynamics CRM, Email correlation and smart matching 

4 min read

What is correlation and why is it required. One of the important scenarios in email management within CRM is to have the incoming email get associated with the correct object it’s regarding to. Consider the scenario where you have created an email related to a case and sent to a customer. The customer responds to Read more

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Thoughts on Forms 

2 min read

Forms, forms, forms… It’s amazing how much manual data entry we still have to do in what is supposed to be an increasingly automated world.  For a data-intensive application like CRM, the way the application presents and requests data from the user can be pivotal in deciding whether the user actually benefits from the system.  Read more

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The Dynamics Duo… Dynamics Super Heroes? 

1 min read

Girish Raja and I (Ben Riga) just finished up a few videos for Channel 9 to show off the superhuman… super-developer… line-of-business platform power you get when you build your solution on Dynamics CRM.  There are 5 videos we put together to help developers and ISVs better understand the vision for how Dynamics CRM fits Read more

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Managing size of AsyncOperationBase table in CRM 4.0 

2 min read

The asyncoperation entity is used in CRM 4.0 to manage various system jobs by the CRM Asynchronous Processing Host (MSCRMAsyncService) windows service. Over time this table accumulates large number of records leading to large databases. This is especially affects organizations that rely on asynchronous plug-ins and workflows. You can use the new Bulk Delete feature Read more

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CRM 4.0 Relationships Explained 

4 min read

Relationships in CRM 4.0 are quite powerful but hard to understand at first. There are so many moving parts tied to so many places that it is sometimes difficult to predict what the actual outcome is. So here is my attempt to explain a bit further what the relationships enhancements were in CRM 4.0. To Read more

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