CRM social listening - Microsoft Dynamics 365 Blog

Intelligent Customer Engagement with Microsoft Dynamics CRM

March 16, 2015 3 min read

By Bob Stutz

Convergence has always been an exciting time for us to share the latest technologies from Microsoft Dynamics. Starting this year, Convergence offers a much broader focus, transforming to become The Microsoft… Read more

Your Company Is So Hot, You're Causing Global Warming: Mastering the Art of the Sales Pickup Line

February 10, 2015 3 min read

By Stephanie Dart

Feeling a little down on your sales wooing game? Is the harsh, cruel reality of denial becoming all too familiar? Are your tried-and-true pickup lines leaving you out in the cold? You’re not alone… Read more

Introducing Microsoft Dynamics 365 Copilot, bringing next-generation AI to every line of business

Today we announced Microsoft Dynamics 365 Copilot, providing interactive, AI-powered assistance across business functions—from sales, service, and marketing to supply chain. With Dynamics 365 Copilot, we’re introducing the world’s first AI copilot natively built-in to both CRM and ERP applications. Read more

Microsoft boosts Viva Sales with new GPT seller experience

We’re announcing the preview of a new generative AI-powered experience in Microsoft Viva Sales that helps sellers communicate more effectively with prospects and customers. Read more

2023 release wave 1 plans for Microsoft Dynamics 365 and Power Platform now available

On January 25, 2023, we published the 2023 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between April 2023 and September 2023. Read more

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