CRM Solution Archives - Page 3 of 6

7 Game-Changing Trends for Small and Midsize Businesses

March 30, 2016

By Jennifer Dorsey

Today’s business landscape is a far cry from that of only a decade ago. With the rise of mobile devices and cloud-based tools and applications, the way we interact with customers and manage operations…...

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3 Tips for Maximizing Sales Productivity

March 23, 2016

By Stephanie Dart

There’s a big difference between putting up good numbers and operating a world class sales organization. To perform well you need to hire top talent, train reps well, and help them meet quotas. But…...

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9 Signs Your Customer Relationship Solution is Failing You

March 9, 2016

By Anantha Ramachandran

Customers today are well-informed, and have high expectations. As your business expands, whether by offering new products and services or entering new markets, your customer relationship management (CRM…...

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Announcing Dynamics CRM Spring 2016 Wave

March 2, 2016

By Jujhar Singh

New Release Delivers ground-breaking service capabilities, portal solutions and even more intelligence It is my honor to announce today that our spring wave of Microsoft Dynamics CRM 2016 will be available…...

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3 Important Goals and How to Meet Them as Your Business Expands

March 2, 2016

By Jennifer Dorsey

Your business is blossoming. You’ve watched it grow from a blip on the economic radar to a serious local contender. You know it’s time to expand, but the phrase “growing pains”…...

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Carry a Big Stick: How Data Analytics Gives Your Company Swagger

March 1, 2016

By Jean K. Spencer

Theodore Roosevelt famously summarized his foreign policy in seven words: “Speak softly, and carry a big stick.” It was a bold, memorable salute to the U.S. military—so memorable that…...

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3 Reasons Small and Midsize Businesses Should Go Big on Customer Service

February 29, 2016

By Anantha Ramachandran

It used to be that keeping a small or midsize business (SMB) healthy simply entailed selling the right product at the right price. But in recent years customer expectations have grown, and today that model…...

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Making Healthcare More Personal With the Right CRM System

February 25, 2016

By Kirsten Edmondson Wolfe

As we approach HIMSS 2016 , the health industry’s premier technology conference, it’s a good time to reflect on the impact technology has on the Healthcare industry. What’s happening…...

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Keeping Up: What You Need to Know About Mobile-Empowered Customer Service Trends in the Field

February 24, 2016

By Matt Kresch

Nothing slows down field agents like lagging communications, poor technology, and missing information. Without a mobile platform, agents must wait until they return to the office to connect to peers and…...

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4 Ways Real Companies Sell Smarter with Sales Analytics

February 23, 2016

By Stephanie Dart

All sales managers want better numbers from their teams, but many are ignoring the obvious solution. A paltry 15 percent of organizations use analytics to drive objectives. Investing in analytics isn’t…...

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Partner Highlight: New Signature Delivers Transformative Cloud Experiences

February 22, 2016

By Johneen Buffard

(Please visit the site to view this video) In our continuing effort to shine the spotlight on Partners embracing the cloud-first, mobile-first world, we recently spoke with Reed Wiedower, Chief Technology…...

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Make the Most of that Field Service Call! How to Use Field Service Management to Drive Efficiencies & Seize Opportunities

February 19, 2016

By Matt Kresch

Field service is the number one way companies respond to service requests. Doing it wrong leads to return visits and added costs. Companies that do it right enjoy a strategic advantage. When companies…...

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Release wave 2 launches with over 400 updates, new apps, and industry solutions

2019 release wave 2 launches with new applications and hundreds of capabilities across Dynamics 365 and the Power Platform. Today marks the general availability of more than 400 new feature updates and capabilities across Dynamics 365 and the Power Platform. This release wave—one of our largest to date—showcases our continued investment in artificial intelligence to...

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Alysa Taylor

Corporate Vice President, Business Applications & Industry

Showcasing new business opportunities with the Microsoft Automotive Accelerator

Starting next week at IAA – New Mobility World, Microsoft will join 1000+ exhibitors and 250,000 visitors from approximately 39 countries to exhibit and explore immersive technologies, visionary concepts like electromobility, and many industry disruptors in Frankfurt. This year at IAA – New Mobility World asks the questions: “How are society, business, indeed our whole way...

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Steven Guggenheimer

Corporate Vice President - AI & ISV Engagement

Industry Accelerators: Rapidly deploy solutions specific to your industry

Every organization is becoming a data company, striving to manage and extract value from volumes of data across departments, from traditional sources such as operations, finance, sales, and marketing to digital sales and marketing initiatives, and new observational sources like device telemetry and customer sentiment analysis. The struggle most organizations face is managing data stashed...

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