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Microsoft Dynamics 365

General Availability: Dynamics 365 Channel Integration Framework – Bring your own channel provider with ease 

We are thrilled to announce the general availability of the Dynamics 365 Channel Integration Framework. Channel Integration Framework is a cloud-to-cloud extensible framework to integrate third-party channel providers with Dynamics 365 Unified Interface Apps using a browser-based JavaScript API library. With this framework, you can integrate any third-party channel provider or channel aggregators into Unified...

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New languages, regions, and pricing for Dynamics 365 for Marketing 

We have two exciting new announcements for everyone interested in Dynamics 365 for Marketing: Dynamics 365 for Marketing is now available in all the languages and countries/regions supported by Dynamics 365 (online). The Dynamics 365 for Marketing pricing model has been adjusted to better reflect the way marketers use the product and consume its resources....

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Public Preview of Dynamics 365 Channel Integration Framework is released- Bring your own channel provider with ease 

Channel Integration Framework is a cloud-to-cloud extensible framework—set of APIs (methods, events, and protocols)—to build and integrate immersive communication experiences such that third-party communication widgets running on channel provider cloud can interact with Dynamics 365. With this framework, you can bring your own (third-party) channel provider or channel aggregators into Dynamics 365 Unified Interface Apps,...

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Announcing Connected Field Service for Azure IoT Central 

We are pleased to announce new integration between Azure IoT Central and Dynamics 365 for Field Service, coinciding with the general availability of Azure IoT Central. When customers encounter unplanned outages in a traditional break-and-fix service model, they expect a well prepared technician to respond immediately; unfortunately, this isn’t possible in the traditional model. Meanwhile,...

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A view from the top: Are marketing and sales aligned? 

Sales alignment is the first step in your journey to introduce a new sales model, one that is a hybrid model combining the best of the digital journey of your buyer combined with the expertise and knowledge that a personal interaction with your sales team is able to provide....

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Join us for Microsoft Business Forward in Chicago 

Business transformation is taking place across industries and for organizations to stay competitive in the market, they need systems that adapt to their business needs to help them stay on top of market trends and changing customer needs....

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