Microsoft Dynamics 365 Blog

How to control surfacing of Custom Activity 

2 min read

Until Microsoft Dynamics CRM 4.0 there were only a bunch of OOB activities like appointment, task, phone call etc. There was no way for user to create new entities like IM, voice chat, SMS etc. which represents new communication channel and need activity party. Microsoft Dynamics CRM 2011 solves this problem by providing capability to…Read more


Dynamics CRM Online Picklists and Custom Entities 

1 min read

The purpose of a dynamic pick list is to allow you to make modifications to the list with as little impact as possible. Static list are effective for data that doesn’t change often. For list values that need updating, a dynamic pick list is the trick. In addition, you could use the same technique to…Read more