13 Startling Customer Service Statistics
In October, with 2015 lurking just around the corner, it’s frightening to think just how much customer service and the customer experience are impacting the reputation and bottom lines of brands……Read more
Blog posts for Customer Case Study
A business solution from Microsoft—It’s more than just ERP
You’ve worked hard to build your small or midsize business, and when it comes to the technology that helps you run it, there’s no reason to compromise. Whether you are outgrowing entry-level……Read more
Water Distribution Start-up Uses Microsoft Dynamics® GP 2010 to Manage Growth and Drive Business Value
Primo Water Corporation, based in Winston-Salem, NC, is the leading supplier of bottled water dispensers in the US. The company operates in two segments – Primo Bottled Water Exchange that sells 3 and……Read more
New Customer Case Study: Clean-Tech Innovator Blue Sun Thrives Through Economic Downturn & Readies for Rapid Growth with Microsoft Dynamics ERP
It has been a couple of weeks since I highlighted a nice customer testimonial here on The Edge so figured I should address that with the following story about Blue Sun and their Microsoft Dynamics NAV……Read more
New Customer Case Study: Medical Device Maker Chooses Microsoft Dynamics ERP Over Oracle and SAP
Invatec, a fast-growing medical device manufacturer, needed to standardize its global operations on a single, fully integrated business management system. For more than five years, the company used a number……Read more