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Microsoft Dynamics 365

AX for Retail: Printing Receipts with Windows Drivers 

When you set up a receipt printer in AX for Retail you have the choice to use either OPOS or Windows drivers.  With very few exceptions, you should always use OPOS drivers for standard receipt printers. Edit 2015-03-24:  This article was written for AX for Retail 2009.  Since this time the product team has added...

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AX for Retail: A Better Sample for EFT plug-in (Credit Card processing) 

Update (May 8, 2014):  Writing an integration for credit card processing has changed greatly for AX 2012 R2 and AX 2012 R3.  Instead of modifying the EFT plug-in for the proper way to integrate is with a payment connector.  The payment connector is shared among POS, Online Store, and Dynamics AX Accounts Receivable.  Please contact...

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AX for Retail: Customizing the Retail Transaction Service 

[Update: April 18, 2012 – This ability to customize the Transaction Service has been greatly enhanced in AX for Retail 2012.  Please see this article for information.] A common request that we get from customers wanting to extend the AX for Retail is how to customize the Retail Transaction Service to send custom data back...

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AX for Retail: Modifying POS Labels and Strings 

A very common way to personalize the POS in Dynamics AX for Retail is to change the wording of the strings and labels in the product.  We give you a very simple way to do this – no code changes or compiling necessary. First of all, nearly every string that is used in the product...

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AX for Retail: Using DevExpress for POS Customization 

  [Edit, October 31, 2014]  2012 R2 and 2012 R3 use the same DevExpress components: AX for Retail 2012 R3 Post CU9:  14.2.107.0 (DevExpressSignedNoAPTCA-14.2.107.exe) AX for Retail 2012 R3:  11.2.111.0 AX for Retail 2012 R2:  11.2.111.0 (DXperienceSignedNoAPTCA-11.2.111.exe) AX for Retail 2012 (Feature Pack):  9.2.110.0 AX for Retail 2009:  9.2.109.0 [Edit, July 2, 2015] – A...

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Displaying a Contact’s Facebook Picture in Microsoft Dynamics CRM 2011 

Photos remind you of your customers better than their names. Wouldn’t it be great to see the photos of your customer when you open the contact form? This blog will show you how to display profile picture using Microsoft Dynamics CRM 2011 (online and on-premise) customizations and client side extensibility. All you need is to...

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A Codeless Address Finder Using Filtered Lookups 

Today’s guest blogger is CRM MVP Leon Tribe. You can follow him on his wildly popular blog, Leon’s CRM Musings. A bit of a mouthful of a title but, basically, I am going to show how to set up a codeless set of dynamic picklists (now called option sets) by ignoring option sets and using...

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Show Your Users How to Customize Their Microsoft Dynamics CRM 

The users in your organization don’t need to wait for the administrator to customize Microsoft Dynamics CRM in a way that might or might not benefit them. Point them to the article “Personal Customizations” (On-Premise, Online), which has details for how to personalize CRM. Users can change the personal options such as the following: Create...

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