In the Age of the Customer, people have quicker access to information, they are always connected and have a more powerful voice. That means businesses are increasingly looking at how they can deliver better… Read more
I spend a lot of time talking with sales executives and sales professionals. I present at industry conferences; I speak with our prospects and customers, and I participate in online communities where sales… Read more
Hello CRM Connection Community, We are extremely excited to share our vision, product roadmap and product demos at Convergence 2012 in Houston . In the lead up to Convergence I wanted to call your attention… Read more
Data. You've got a LOT of it. You use it every day for reporting and analysis to determine effective campaign management to your clients and prospects. But with 600 Tweets , 20,000 Bing searches, and… Read more
We get a lot of questions from customers about the value of social capabilities in business applications. They're skeptical. They tell us that before they invest in social tools, they want to be sure… Read more