Microsoft Dynamics 365 Blog

Dialog’s Query Step: Demystifying the Advanced Mode Capabilities 

5 min read

Microsoft CRM Dynamics 2011 beta is out and so is the brand new feature included in this release: Dialogs. As most of you would have already guessed, Dialogs share a part of the infrastructure with already shipped Workflows feature. In addition, Dialogs include some new authoring steps which provide a richer authoring experience along with Read more


Using Formulae in Dialogs: Example Lead Scoring 

4 min read

When using Microsoft Dynamics CRM have you ever wondered how to create and use formulae in Dialogs? Yes this is possible using two features supported in Dialog Processes: Variables and Assign Value step. If you look at the Dialog designer page, you will see a section for creating Variables as shown in figure below. Once Read more