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Dynamics CRM 2011 IG Update V5.9 May 2013 

Microsoft Dynamics CRM 2011 Implementation Guide (IG) update 9 (5.9.0) is now live on TechNet and is also available on the Microsoft Download Center in Word, compiled Help file (CHM), and PDF (recommended for small screens and tablets) formats. Below are a few of the additions and updates you’ll find in this update. New and...

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Visit the New Developer Center! 

Hopefully by now you have come across the redesigned developer center on MSDN that we launched for Convergence. If not, please visit! This redesign fits into our overall documentation strategy providing three distinct web sites for our key audiences: For Developers: Developer Center – new and improved! For Customers: Customer Center – formerly the Resource...

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Where Did the CRM Resource Center Go? 

Hi everyone, I manage the Dynamics CRM Resource Center (recently renamed the Customer Center), and I’ve noticed some questions about how users should get to the site and access help from within the CRM application.  While the product’s site map no longer includes a direct link to the Customer Center, there are still two easy ways...

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CRM Documentation Strategy 

Convergence begins this weekend and we would like to take this opportunity to help you find the information you need for Microsoft Dynamics CRM. Amy Lanfear and Amy Langlois will be offering an interactive session called “Finding Help When & Where You Need It: Microsoft Dynamics CRM Documentation, Resources & Communities”. This session will be...

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Implementation Guide 5.7 update 

Microsoft Dynamics CRM Implementation Guide (IG) update 5.7 (corresponds to December ’12 Service Update and UR 12) is now live on TechNet andthe Microsoft Download Center. Here’s a list of the significant changes.   Update New and updated  topics Description of  changes Version  5.7.0 Microsoft Dynamics CRM 2011 for Outlook hardware requirements Expanded explanation for network...

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Form Query String Parameter Tool 

Show it, don’t tell it. That’s why I created the Form Query String Parameter Tool. This week I published a technical article that introduces this tool: Use the Form Query String Parameter Tool to Demonstrate Setting Default Field Values in New Record Forms.We have documentation in the SDK that describes the feature that lets you...

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New Form Scripting Quick Reference SDK Topic 

The latest version of the Software Development Kit for Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online (5.0.12) includes a new  From Scripting Quick Reference topic.I added this in response to feedback that it is hard to find how to perform specific tasks using the Xrm.Page Reference.The topic contains sections with the following structure:...

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New home page for the Dynamics CRM Resource Center 

The Dynamics CRM web team has updated the home page for the Resource Center help and support site. Through user research and other sources, we listened to what you needed, and built a page based on that. You’ll notice the design is much simpler, much less busy. Business users should now be able to find...

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