Skip to content
Dynamics 365 Blog

Implementation Guide 5.7 update 

Microsoft Dynamics CRM Implementation Guide (IG) update 5.7 (corresponds to December ’12 Service Update and UR 12) is now live on TechNet andthe Microsoft Download Center. Here’s a list of the significant changes.   Update New and updated  topics Description of  changes Version  5.7.0 Microsoft Dynamics CRM 2011 for Outlook hardware requirements Expanded explanation for network...Read more

Form Query String Parameter Tool 

Show it, don’t tell it. That’s why I created the Form Query String Parameter Tool. This week I published a technical article that introduces this tool: Use the Form Query String Parameter Tool to Demonstrate Setting Default Field Values in New Record Forms.We have documentation in the SDK that describes the feature that lets you...Read more

New Form Scripting Quick Reference SDK Topic 

The latest version of the Software Development Kit for Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online (5.0.12) includes a new  From Scripting Quick Reference topic.I added this in response to feedback that it is hard to find how to perform specific tasks using the Xrm.Page Reference.The topic contains sections with the following structure:...Read more

New home page for the Dynamics CRM Resource Center 

The Dynamics CRM web team has updated the home page for the Resource Center help and support site. Through user research and other sources, we listened to what you needed, and built a page based on that. You’ll notice the design is much simpler, much less busy. Business users should now be able to find...Read more

Quick Start Guides for Microsoft Dynamics CRM 

The Dynamics CRM User Assistance team is pleased to announcethe release of two new pieces of user documentation:  QuickStart guide for Microsoft Dynamics CRM business users (directdownload) QuickStart guide for Microsoft Dynamics CRM for Outlook users (directdownload)   Based on frequent requests from customers and partners,these one-page documents help end users get up to speed...Read more

Video: Create a dialog in CRM 

Thinking about having a defined set of steps that you could use as a script while communicating with your customers? The Dialogs feature in Microsoft Dynamics CRM 2011 helps you do this and much more. Watch our new video that shows how you can create a dialog that can automate a business process in your...Read more

Video: Create and run duplicate detection rules 

The Duplicate detection feature in Microsoft Dynamics CRM makes sure that your business data is accurate and clean by identifying potential duplicate records and letting you decide how you want to resolve these. We’ve recently published a new video that explains how duplicate detection works and shows how you can define criteria based on which...Read more