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Dynamics 365 Blog


Update Rollup 18 for Microsoft Dynamics CRM 4.0 

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 4.0 Update Rollup 18 on Thursday, June 30, 2011. The links below will take you to the necessary information about Update Rollup 18. Microsoft Download Center: Microsoft Knowledge Base Article: General details about Update Rollup 18 Update Rollup 18 is cumulative....Read more

White Papers: Managed IT for CRM 

I am pleased to let you know that the following Managed IT articles are now available via TechNet and MSDN.  As a result, these and future documents will now be available to our audience via MS Downloads, TechNet, and MSDN.  In addition, all white papers and technical articles developed by CRM UA are now consolidated...Read more

Using the Plug-in Registration Tool for Microsoft Dynamics CRM 2011 

If you need info about registering plug-ins in for CRM 2011, read my latest article on  Using the Plug-in Registration Tool for Microsoft Dynamics CRM 2011. This article is written for developers interested in registering custom plug-ins or custom workflow activities with Microsoft Dynamics CRM, or system administrators who need to manage registered plug-ins. This...Read more

Developer Training Course for Microsoft Dynamics CRM 2011 

There’s a CRM training course out now and you can read about it here: Developer Training Course for Microsoft Dynamics CRM 2011! The training course helps .NET developers learn various development features of Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online and build applications on top of these platforms. The article contains the training...Read more

Get quick answers to some of your frequently asked questions 

When you’ve been reading Microsoft Dynamics CRM product documentation—the Help, articles, the SDK—you might have noticed there’s a feature at the bottom of each for sending us feedback or questions. The e-mails you send are sent directly to the writers and editors who develop content to support Microsoft Dynamics CRM. We can’t provide technical support,...Read more

Update Rollup 2 for Microsoft Dynamics CRM 2011 

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 2011 Update Rollup 2 on Thursday, June 2, 2011. The links below will take you to the necessary information about Update Rollup 2. If a link does not work, please refer to the Release Channel Schedule below to make sure it is past...Read more

Using Option Set Options with the REST Endpoint – JScript 

This sample is only intended to illustrate the strategy described in the article. It is intentionally as simple as I could make it while still covering the core tasks to create, retrieve, update and delete records containing option set attributes. Along the way I also used attribute metadata to manage: Setting default values for new...Read more

Microsoft Dynamics CRM 2011 Online – Go Live Checklist 

We’ve designed the Go Live Checklist to improve your overall experience with Microsoft Dynamics CRM Online, even before your business begins using the solution. This document is a compilation of common configuration settings and tasks to help keep your CRM Online organization optimized so you can focus on what’s most important. This document also includes...Read more

Show Your Users How to Customize Their Microsoft Dynamics CRM 

The users in your organization don’t need to wait for the administrator to customize Microsoft Dynamics CRM in a way that might or might not benefit them. Point them to the article “Personal Customizations” (On-Premise, Online), which has details for how to personalize CRM. Users can change the personal options such as the following: Create...Read more

The CRM TechNet Wiki – one person’s perspective 

Today’s guest blogger is CRM MVP Jerry Weinstock who is the Business Development Manager at CRM Innovation. CRM Innovation builds Email, Marketing and Event Management solutions for Microsoft Dynamics CRM. In March a fellow MVP – George Doubinski reached out to the CRM MVP Community to inquire about our interests in supporting a Microsoft Dynamics...Read more

Resource Center Article: Create custom data for your team 

Ever pondered how it will be to learn a product or demonstrate a feature if there isn’t any sample data available? Sample data is an effective tool that helps you show demonstrations with virtually real data, test the functionality of the product, or even try customizations. Microsoft Dynamics CRM 2011 provides out-of-the-box sample data for...Read more

Introduction to Entities in Microsoft Dynamics CRM 

In Microsoft Dynamics CRM 2011, entities are used to model and manage business data. For example, entities such as account, campaign, and incident (case) can be used to track and support sales, marketing, and service activities. An entity has a set of attributes and each attribute represents a data item of a particular type. For...Read more