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Update Rollup 13 for Microsoft Dynamics CRM 2011 

The CRM 2011 Update Rollup 13 (UR13) release is now available on the Download Center at UR13 will be available on Microsoft Update on April 9th. The CRM 2011 Update Rollup 13 release adds support for Windows Server 2012. Upgrade instructions can be found here: To install CRM 2011 on Windows Server 2012, a setup update...Read more

Update Rollup 11 for Microsoft Dynamics CRM 2011 

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 2011 Update Rollup 11 on Thursday, October 11, 2012. The links below will take you to the necessary information about Update Rollup 11.  If a link does not work, please refer to the Release Channel Schedule below to make sure it is past...Read more

White Papers: Managed IT for CRM 

I am pleased to let you know that the following Managed IT articles are now available via TechNet and MSDN.  As a result, these and future documents will now be available to our audience via MS Downloads, TechNet, and MSDN.  In addition, all white papers and technical articles developed by CRM UA are now consolidated...Read more

Microsoft Dynamics CRM 2011 Scenario Demonstrations 

To support the launch of Microsoft Dynamics CRM 2011 we created several scenario-based demonstrations.  These demonstration videos highlight how Microsoft Dynamics CRM 2011 works using scenario-driven examples: Drives Sales Productivity – demonstrates how a sales representative uses Microsoft Dynamics CRM 2011 to gauge their performance vs. set Goals, identify the best opportunity to work, instantly...Read more

Microsoft Dynamics CRM 2011 Release Candidate (RC) Announcement 

Upgrades:  On-premises Beta databases can be upgraded to this new RC release which can then be upgraded to the upcoming RTM release.  CRM Online Beta customers will continue to have access to their CRM Online Beta instance until the CRM Online RTW launch in January, at which time they can choose to opt-in to upgrade...Read more

New Microsoft Dynamics CRM 2011 Whitepaper for ISVs and Developers 

CRM MVP Julie Yack announces the release of her current whitepaper for tech nerds. Julie blogs regularly at The never boring life of me. Looking for details on Microsoft Dynamics CRM 2011 and how it applies to you as an Independent Software Vendor (ISV), a technical decision-maker and/or a developer?  Are you a curious nerd...Read more

The Power of the Microsoft Knowledge Base (KB) 

I felt compelled to write a few words about a resource that often gets overlooked in lieu of the valuable medium that it truly is. Although there is a plethora of CRM information sources out there, such as TechNet, MSDN, Resource Center, Microsoft Downloads, and of course, this blog, there is power in the simplicity...Read more

Microsoft Dynamics CRM 4.0 – xRM Application Scalability Study 

The CRM Engineering Excellence team is pleased to announce the release of the white paper, Microsoft Dynamics CRM 4.0 – xRM Application Scalability Study, which is available for download from the Microsoft Download Center at: This paper describes the details and results of a benchmark testing effort around the multi-tenancy and xRM capabilities of...Read more

Microsoft Dynamics CRM SDK 4.0.12 Available 

Microsoft Dynamics CRM SDK 4.0.12 is now available for download! This update contains some very exciting additions: Advanced Developer Extensions Advanced Developer Extensions for Microsoft Dynamics CRM, also referred to as Microsoft xRM, is a new set of tools included in the Microsoft Dynamics CRM SDK that simplifies the development of Internet-enabled applications that interact...Read more