We are excited to announce that summary configuration for work order recap with Copilot in Dynamics 365 Field Service is now available for public preview. It builds on the work order recap feature released last year, which provides an AI-generated summary of the Work Order for service managers and technicians.
A new onboarding wizard in the Dynamics 365 Implementation Portal makes it easy to create implementation projects and access guidance, insights, and recommendations all along the way to deployment.
We are thrilled to announce the general availability of the native integration between Dynamics 365 Field Service and Dynamics 365 Business Central. This integration equips organizations with a comprehensive approach that harmonizes service delivery with financials, resources, and inventory management. It also equips frontline workers with modern tools, ensuring exceptional service from the outset.
Educational institutions are looking for modern data solutions that improve their ability to accurately assess and quickly respond to students’ and educators’ needs. We designed the Microsoft Dynamics 365 education accelerator to help partners expedite the development of these solutions.
The sales accelerator in Dynamics 365 provides a tailored experience for sellers by minimizing the time spent searching for the best next customer to reach out to. It’s a workspace optimized with AI and suggested activities that guide sellers through customer interactions.
Governments are increasingly turning to data to address their most urgent issues. But many struggle to unlock the value of their business data to meet the challenges facing their communities. Housing, economic recovery, public safety, and infrastructure are more complex, requiring coordination and data-sharing among many departments and agencies.
As part of the work to make Dataverse more relevant to our education partners, the 2022 release wave 1 of Dynamics 365 education accelerator includes features that were developed in response to your feedback.
In telecommunications, avoiding downtime is job 1. It is critical to plan, schedule, and track maintenance operations that can reduce or avoid outages. Plant operators need to have a quick, accurate picture of maintenance while maximizing efficiency.
The Dynamics 365 media and entertainment accelerator empowers partners and developers serving the media industry to adopt cloud workflows to address migration challenges.
The August release of Dynamics 365 education accelerator includes updated data model and sample apps that can help partner ISVs continue to build and deliver solutions for schools and universities.
Sales accelerator, a digital selling capability of Dynamics 365 Sales, helps sellers to engage with customers on their preferred channels using integrated email and phone calling.
Most of us know at least one college student who is attending some or all of their classes online to cope with current circumstances. With many schools operating primarily online or in a hybrid mode, millions of students are cut off from the traditional sources of support that colleges offer.