Microsoft Dynamics 365 Blog

KPI enhancements with Customer Insights July 2017 update 

7 min read

Applies to: Dynamics 365 for Customer Insights July 2017 update   Dynamics 365 for Customer Insights (DCI) July 2017 update brings a number of enhancements to help customers implement new scenarios to drive intelligent customer engagements across all channels of interaction. KPIs form the core of analytics capabilities of DCI. We continue to improve the…Read more

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Analyzing Customer Insights data with Power BI 

2 min read

Applies to: Dynamics 365 for Customer Insights July 2017 Update With the July update, Dynamics 365 for Customer Insights (DCI) has made available a new Power BI connector. Now, aggregated and enriched data in DCI can be analyzed in Power BI using the new Power BI connector. This allows combining the analytic power of DCI…Read more

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