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Microsoft Dynamics 365 Blog


Use playbooks for guided selling in Dynamics 356 for Sales 

With the playbook feature in Dynamics 365 for Sales, organizations can automate repeatable sales activities and respond to external events by standardizing best practices that provide guided actions and contextual sales materials to sales representatives while closing deals....Read more

A modern sellers success depends on customer obsession [webinar] 

It’s well known that B2B buyers have access to information at their fingertips, and even prefer not to engage with sellers at the beginning of their buying journey. Unfortunately, if you are practicing conventional sales tactics and not engaging with your buyers you might be approaching your buyers the wrong way or with the wrong...Read more

Your sales team needs to be quick to impress 

The tough stats around personal engagement in sales For three days, 1,400 B2B sales and marketing leaders descended upon Las Vegas to learn, share and experience how we can improve our marketing efficiencies and sales processes, and deliver value in an increasing customer-driven environment. Regardless of your perspective at the beginning of the week, The...Read more

A view from the top: Are marketing and sales aligned? 

Sales alignment is the first step in your journey to introduce a new sales model, one that is a hybrid model combining the best of the digital journey of your buyer combined with the expertise and knowledge that a personal interaction with your sales team is able to provide....Read more