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Dynamics 365 Blog


Building Personal Relationships through Technology 

Over the last decade, the retail industry has undergone a massive transformation. The proliferation of e-commerce expanded customer choice, the rise of social media changed how people gather product details, and the expansion of smartphones placed an unlimited supply of information at our fingertips. All of this means that customer expectations are changing—rapidly....Read more

Empowering Intelligent Retailers with Data and Insights 

As with other industries today, we believe that business data is at the center of a retail transformation. Organizations that leverage their data to delight consumers, empower employees and optimize operations will be at an advantage in today’s competitive environment....Read more

Customer Driven Update for Dynamics 365, version 9.0 is coming 

We are in the final phase to prepare the customer driven update roll-out that will allow you to schedule the update of an instance to Dynamics 365, version 9.0.  The current target to make update scheduling available is January 2018, and the window for processing the scheduled updates begins in February 2018 and ends in...Read more

Security Enhancements Announcement for Microsoft Dynamics 365 Government 

User session timeout  By default, Microsoft Dynamics 365 Government sets a user session timeout of 8 hours. A user is not required to log in with their credentials for up to 8 hours regardless of whether the user was active or inactive.   With the implementation of the Security enhancements: User session and access management, you...Read more

Join us for Microsoft Business Forward in Chicago 

Business transformation is taking place across industries and for organizations to stay competitive in the market, they need systems that adapt to their business needs to help them stay on top of market trends and changing customer needs....Read more

Just released: New and updated content for Dynamics 365 (online), version 9.0 

The latest update (version 9.0) for Dynamics 365 Customer Engagement apps includes many new and exciting features! This blog shows you where to go to find the content you need. Start by visiting our new documentation site at, and then choose the What’s new tile. Detailed “what’s new” content is available here: Readme What’s...Read more

Dynamics 365 October service update – now Generally Available! 

Today we’re excited to announce several enhancements and new capabilities that will be rolled out to customers of the Dynamics 365 Customer Engagement services for Sales, Customer Service, Field Service, and Project Service Automation....Read more

Dynamics 365 Connector for Flow and Logic Apps: An update 

By using a Dynamics 365 connector for Microsoft Flow or Azure Logic Apps, you can create flows that initiate when an event occurs in Dynamics 365, or some other service, which then performs an action in Dynamics 365, or some other service. In Microsoft Flow, you can set up automated workflows between your favorite apps...Read more