enterprise crm Archives - Dynamics 365 Blog

Accelerating Digital Transformation with Technology

July 5, 2017

By Umran Hasan

While enterprises worldwide embrace digital experiences to meet rising customer expectations, they are also applying digital transformation strategies to remain competitive and drive revenue growth. …...

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Dynamics 365, Renault Sport Formula One Discuss Digital Transformation at Gartner Summit

December 2, 2016

By Tricia Morris

According to an MIT Sloan Management Review and Deloitte University Press report, Aligning the Organization for Its Digital Focus , nearly 90% of more than 3,700 business executives, managers and business…...

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5 Critical Success Factors for Digital Transformation

October 14, 2016

By Tricia Morris

For those who attended Summit 16 to get a first look at Microsoft Dynamics 365 , you heard Constellation Research Founder and Principal Analyst R. “Ray” Wang deliver a drop the mic (literally…...

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Microsoft Dynamics CRM Online is first to achieve a JAB P-ATO using the FedRAMP Accelerated Process

October 5, 2016

By Jean Gabarra

Today we are pleased to announce that Microsoft Dynamics CRM Online Government is the first CSP to be granted a moderate level Provisional Authority to Operate (P-ATO) by the Joint Authorization Board…...

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21 Statistics Shaping Digital Transformation Fortunes

September 30, 2016

By Tricia Morris

Digital transformation – while many have been talking the talk since the start of the decade, eye-opening and disruptive changes and events have led more and more businesses and organizations to begin…...

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Experience Customer-Focused Innovation with Microsoft and HP

September 12, 2016

By neilholloway

No matter the size or purpose of an organization, quality service begins with customer engagement. Consider The Travel Corporation , which uses the latest technology to improve communications with…...

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64% of Millennials Say Social Media is an Effective Customer Service Channel

September 2, 2016

By Tricia Morris

Love it or leave it, brands and organizations just can’t shake customer expectations for social customer service, and from Microsoft’s 2016 State of Global Customer Service Report responses…...

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Dynamics CRM Online Now Served from Microsoft Cloud in Canada

July 10, 2016

By Jean Gabarra

Today in Canada we’re excited to announce the general availability of Microsoft Dynamics CRM Online served from new datacentre regions in Toronto and Quebec City. CRM Online joins Azure and Office…...

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Account-Based Marketing? Try Account-Based Everything!

June 20, 2016

By Lea Bouma

By now you’ve probably heard of account-based marketing. But if you only focus on the marketing element, you’re missing out on so much more. The new trend is Account-Based Everything – the…...

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Top 10 Reasons to Replace Your Accounting Software

June 2, 2016

By Jennifer Dorsey

As your business grows in size and complexity, the tools that once supported you may now be holding you back. You’re faced with an important decision: replace your basic accounting software or continue…...

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Growing the Microsoft and Adobe cloud partnership

Last week, I had the opportunity to spend two days at the Adobe Summit, where our longstanding partnership with Adobe grew deeper and stronger. The momentum around Adobe and Microsoft was palpable, and I’m thrilled that we’re offering our mutual customers best-in-class solutions to provide great experiences for their customers. It was an exciting week...

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Alysa Taylor

Corporate Vice President, Business Applications & Industry

Transforming manufacturing with intelligent business applications

Manufacturing has been a driving force for industrial and societal transformation for centuries. Next week, at Hannover Messe—the world’s leading trade show for industrial technology—decades of industrial technology innovation at Microsoft is intersecting with Industry 4.0. As Industry 4.0 ushers in new technological advances to improve operations, competition and customer demands are keeping pace. Customers...

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Lorraine Bardeen

General Manager, Mixed Reality Business Applications

Introducing Dynamics 365 mixed reality applications for HoloLens 2 and mobile devices

Hey everyone! Some of the most inspiring mixed reality fans we’ve met are those who have become champions of forward motion within their organizations. These people are agents of change who look at the working environment around them and discover firsthand the opportunity mixed reality represents to engage employees and improve operations in ways that...

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Blog Posts for Tag: enterprise crm

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