Enterprise – Microsoft Dynamics 365

November 16, 2017
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Microsoft positioned to lead in AI-led customer engagement according to Forbes.com

By David Held, Senior Product Marketing Manager with Microsoft

CRM, for many organizations, has long been about a focus on sales management and less on seller empowerment. And this article reinforces the need to evolve from the linear processes of today....

November 6, 2017
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Your sales team needs to be quick to impress

By David Held, Senior Product Marketing Manager with Microsoft

The tough stats around personal engagement in sales For three days, 1,400 B2B sales and marketing leaders descended upon Las Vegas to learn, share and experience how we can improve our marketing efficiencies and sales processes, and deliver value in an increasing customer-driven environment. Regardless of your perspective at the beginning of the week, The...

Photographer: Brooke Duthe
Location: New Orleans, LA
Kendall Clawson–Executive Director
American Leadership Forum of Oregon
Captured: December 2016
Usage Rights: Global Perpetuity

November 1, 2017
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Helping customers compete and accelerate innovation with the cloud, AI and a new approach to Talent

By Alysa Taylor, Corporate Vice President, Business Applications & Industry

Ever since the mainframe, customers have been dealing with business apps that were little more than forms, over siloed data, tied to monolithic CRM and ERP suites that were hard to customize. We believe we can do better....

October 25, 2017
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A new hybrid sales model—Empowering sellers to drive customer engagement at scale

By David Held, Senior Product Marketing Manager with Microsoft

As sales leaders, we have a strategy problem. We have spent years focused on sales productivity–visibility into forecast, pipeline, and activity tracking–to drive an agenda for sales management....

October 24, 2017
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Join us for Microsoft Business Forward in Chicago

By Umran Hasan, Senior Product Marketing Manager, Dynamics 365

Business transformation is taking place across industries and for organizations to stay competitive in the market, they need systems that adapt to their business needs to help them stay on top of market trends and changing customer needs....

September 25, 2017
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Modernizing Business Process with Cloud and AI

By James Phillips, Corporate Vice President, Engineering

The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets…...

September 22, 2017
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Simplifying Dynamics 365 offerings

By Alysa Taylor, Corporate Vice President, Business Applications & Industry

This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from partners…...

September 6, 2017
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Are banks getting the most out of their #social strategy?

By Carr Phillips

The impact of millennials cannot be overstated-their generation is the biggest in US history and their use of social media has transformed the way we interact. But has it transformed the way we bank…...

August 22, 2017
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Achieving Greater Business Productivity with PowerApps

By Umran Hasan, Senior Product Marketing Manager, Dynamics 365

The advances in productivity that modern enterprise software has brought to business users have always been tempered by the limits of standard software…...

August 9, 2017
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Don't get left behind – 3 ways to enhance your customer service

By Carr Phillips

Switching banks used to be a laborious ordeal, but today it can be done quickly and easily. It also doesn’t take much to convince a customer to switch—36% of consumers say the primary reason…...