The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets… Read more
This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from partners… Read more
The impact of millennials cannot be overstated-their generation is the biggest in US history and their use of social media has transformed the way we interact. But has it transformed the way we bank… Read more
The advances in productivity that modern enterprise software has brought to business users have always been tempered by the limits of standard software… Read more
Interacting effectively with customers has traditionally been a form of art, especially in face-to-face settings. But now that customers are increasingly shopping on social media, mobile apps, and websites… Read more
By Ed Kennedy, Senior Director and Commerce Evangelist, Episerver As more consumers are shopping and doing product research online, most retailers know that digital channels must become a part of their… Read more
Following the successful debut of Microsoft FastTrack for Dynamics 365 earlier this year, new services have been added to expand the way customers can embrace digital transformation and accelerate their… Read more
It’s no secret that modern technology is radically changing the retail industry. Today’s digital native consumers expect to browse products from their couch and move between devices and stores… Read more
The question isn’t “should you innovate?” it’s “what do you want to achieve by innovating?” Though we often treat it as such, innovation isn’t a value on its own… Read more
While enterprises worldwide embrace digital experiences to meet rising customer expectations, they are also applying digital transformation strategies to remain competitive and drive revenue growth. … Read more
Quick; think of a business that provides excellent service each time you interact with them. Are you likely to remain loyal to their brand? Have you raved about them to your friends and family? Chances… Read more
Customers don’t just want a product; they want a relationship with manufacturers Once upon a time, making and selling a good product was enough. Today, it takes more than a good product to stand… Read more