Enterprise Archives - Microsoft Dynamics 365

Microsoft positioned to lead in AI-led customer engagement according to Forbes.com

November 16, 2017

By David HeldSenior Product Marketing Manager with Microsoft

CRM, for many organizations, has long been about a focus on sales management and less on seller empowerment. And this article reinforces the need to evolve from the linear processes of today....

Your sales team needs to be quick to impress

November 6, 2017

By David HeldSenior Product Marketing Manager with Microsoft

The tough stats around personal engagement in sales For three days, 1,400 B2B sales and marketing leaders descended upon Las Vegas to learn, share and experience how we can improve our marketing efficiencies and sales processes, and deliver value in an increasing customer-driven environment. Regardless of your perspective at the beginning of the week, The...

Photographer: Brooke Duthe
Location: New Orleans, LA
Kendall Clawson–Executive Director
American Leadership Forum of Oregon
Captured: December 2016
Usage Rights: Global Perpetuity

Helping customers compete and accelerate innovation with the cloud, AI and a new approach to Talent

November 1, 2017

By Alysa TaylorCorporate Vice President, Business Applications & Industry

Ever since the mainframe, customers have been dealing with business apps that were little more than forms, over siloed data, tied to monolithic CRM and ERP suites that were hard to customize. We believe we can do better....

A new hybrid sales model—Empowering sellers to drive customer engagement at scale

October 25, 2017

By David HeldSenior Product Marketing Manager with Microsoft

As sales leaders, we have a strategy problem. We have spent years focused on sales productivity–visibility into forecast, pipeline, and activity tracking–to drive an agenda for sales management....

Join us for Microsoft Business Forward in Chicago

October 24, 2017

By Umran HasanSenior Product Marketing Manager, Dynamics 365

Business transformation is taking place across industries and for organizations to stay competitive in the market, they need systems that adapt to their business needs to help them stay on top of market trends and changing customer needs....

Modernizing Business Process with Cloud and AI

September 25, 2017

By James PhillipsCorporate Vice President, Business Applications Group

The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets…...

Simplifying Dynamics 365 offerings

September 22, 2017

By Alysa TaylorCorporate Vice President, Business Applications & Industry

This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from partners…...

Are banks getting the most out of their #social strategy?

September 6, 2017

By Carr Phillips

The impact of millennials cannot be overstated-their generation is the biggest in US history and their use of social media has transformed the way we interact. But has it transformed the way we bank…...

Achieving Greater Business Productivity with PowerApps

August 22, 2017

By Umran HasanSenior Product Marketing Manager, Dynamics 365

The advances in productivity that modern enterprise software has brought to business users have always been tempered by the limits of standard software…...

Don't get left behind – 3 ways to enhance your customer service

August 9, 2017

By Carr Phillips

Switching banks used to be a laborious ordeal, but today it can be done quickly and easily. It also doesn’t take much to convince a customer to switch—36% of consumers say the primary reason…...

Introducing Dynamics 365 mixed reality applications for HoloLens 2 and mobile devices

Hey everyone! Some of the most inspiring mixed reality fans we’ve met are those who have become champions of forward motion within their organizations. These people are agents of change who look at the working environment around them and discover firsthand the opportunity mixed reality represents to engage employees and improve operations in ways that...

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Alysa Taylor

Corporate Vice President, Business Applications & Industry

New AI, mixed reality business solutions lead the way for Microsoft Dynamics 365

Today at Microsoft Business Forward in Paris, France we connected with hundreds of global business leaders to share our vision for Microsoft Business Applications. In addition, I had the privilege to unveil new Dynamics 365 AI and mixed reality applications, and new solutions to help businesses unlock deeper insights from data across their organizations. The...

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Alysa Taylor

Corporate Vice President, Business Applications & Industry

Microsoft Business Applications for Healthcare: Empowering teams for exceptional patient experiences

This week at the HIMSS 2019 conference, the healthcare IT community will explore solutions to the most urgent challenges facing modern health. Microsoft will share new innovations to help health organizations navigate the complex technology transformations needed to deliver modern patient experiences that promote successful treatments and well-being. The Microsoft Healthcare team will showcase intelligent...

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