Enterprise – Microsoft Dynamics 365

September 25, 2017
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Modernizing Business Process with Cloud and AI

By James Phillips, Corporate Vice President, Engineering

The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets…...

September 22, 2017
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Simplifying Dynamics 365 offerings

By Alysa Taylor, General Manager, Business Apps & Strategy

This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from partners…...

September 6, 2017
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Are banks getting the most out of their #social strategy?

By Carr Phillips

The impact of millennials cannot be overstated-their generation is the biggest in US history and their use of social media has transformed the way we interact. But has it transformed the way we bank…...

August 22, 2017
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Achieving Greater Business Productivity with PowerApps

By Umran Hasan, Senior Product Marketing Manager, Dynamics 365

The advances in productivity that modern enterprise software has brought to business users have always been tempered by the limits of standard software…...

August 9, 2017
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Don't get left behind – 3 ways to enhance your customer service

By Carr Phillips

Switching banks used to be a laborious ordeal, but today it can be done quickly and easily. It also doesn’t take much to convince a customer to switch—36% of consumers say the primary reason…...

August 8, 2017
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Delivering exceptional customer experiences – an art and science

By Luke Shave

Interacting effectively with customers has traditionally been a form of art, especially in face-to-face settings. But now that customers are increasingly shopping on social media, mobile apps, and websites…...

August 7, 2017
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Digital transformation in retail via third-party integration

By Community Manager

By Ed Kennedy, Senior Director and Commerce Evangelist, Episerver As more consumers are shopping and doing product research online, most retailers know that digital channels must become a part of their…...

July 31, 2017
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New services for Microsoft FastTrack for Dynamics 365 help accelerate user adoption

By Kees Hertogh

Following the successful debut of Microsoft FastTrack for Dynamics 365 earlier this year, new services have been added to expand the way customers can embrace digital transformation and accelerate their…...

July 27, 2017
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The secret to modern retail? Dynamics 365 for Retail has it

By Kareen Vilnai

With diverse needs from merchandising to customer engagement, it’s no wonder many retailers believe they need a collection of targeted solutions to effectively run their business. Unfortunately,…...

July 20, 2017
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Delivering on the promise of digital transformation in retail

By Luke Shave

It’s no secret that modern technology is radically changing the retail industry. Today’s digital native consumers expect to browse products from their couch and move between devices and stores…...