Microsoft Dynamics 365 Blog

Understanding Dynamics 365 for IT: Architecture, integration, and more 

6 min read

If you work in an IT department, chances are you’ve seen or heard of Microsoft Dynamics 365. It’s a set of modular and connected software as a service (SaaS) applications and services that are designed to integrate with your existing data, business logic, and processes to help transform and unify your customer relationship management (CRM) Read more


A view from the top: Are marketing and sales aligned? 

5 min read

Sales alignment is the first step in your journey to introduce a new sales model, one that is a hybrid model combining the best of the digital journey of your buyer combined with the expertise and knowledge that a personal interaction with your sales team is able to provide. Read more


Join us for Microsoft Business Forward in Chicago 

1 min read

Business transformation is taking place across industries and for organizations to stay competitive in the market, they need systems that adapt to their business needs to help them stay on top of market trends and changing customer needs. Read more


Dynamics 365 October service update – now Generally Available! 

3 min read

Today we’re excited to announce several enhancements and new capabilities that will be rolled out to customers of the Dynamics 365 Customer Engagement services for Sales, Customer Service, Field Service, and Project Service Automation. Read more


Modernizing Business Process with Cloud and AI 

5 min read

The world is awash with digital transformation. Every customer and partner that I talk to, across every industry, is pursuing it. Why? To stay ahead of the competition, realize new opportunities, new markets… Read more