Microsoft Dynamics 365 Blog

CRM Case Study: Magma Design Automation 

1 min read

New public case study on Magma Design Automation and an excellent audio recording, complete with compelling value metrics.  Here are some highlights: Reduction in IT administrative workload: Two-thirds Reduction in customer support calls:  50 percent Reduction in internal support tickets:  80 percent Savings in software licensing costs:  More than 70 percent Savings in support costs: …Read more

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Fetch It 

3 min read

My colleague Tony Clayton the other day mentioned that he’d loved to have a tool that allowed him to enter fetch xml queries to rip data out of Microsoft Dynamics CRM Online. Fetch XML is a part of the CRM technology platform that allows you to create queries using an xml language. The queries can…Read more

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New Dependent Picklist Sample 

4 min read

People frequently need to use client scripts to create dependent drop-down (picklist) fields. You can find many different approaches to do this in the CRM Forums and blog posts. We have had a “Dynamic Picklist” sample in the SDK for some time, but I received feedback that it didn’t work so well. The effort to…Read more

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Microsoft Word Proposal for Microsoft Dynamics CRM Online 

1 min read

I’ve created a video of the solution demonstration which is also available from the home page of the site. This demo is a nice example of the value of software + software as service.  The solution demonstrates Microsoft Dynamics CRM Online data both being hosted in Microsoft Word and inserted into a Word document. Microsoft…Read more

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