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Facebook: Microsoft Dynamics CRM Group 

There is a fledgling group of Microsoft Dynamics CRM enthusiasts on facebook now. Those of us who enjoy playing with social software, in its many incarnations, are there trying out the waters. Like LinkedIn, MySpace, and Windows Live Spaces, facebook offers some unique features that differentiate it from the field. But the most interesting to...Read more

Integrating CRM 4.0 Contacts with Facebook 

CRM stores information about your contacts. Facebook also stores information about contacts. Let’s merge the two entities together so you can view Facebook profiles from within a CRM entity page! When we are done, our contact entity page will be able to do the following: There are 2 main tasks here. The first is customizing...Read more