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Partnering with C3.ai and Adobe to re-invent CRM with AI 

As organizations worldwide continue to respond and react to a new business climate, we have seen more clearly than ever that the traditional approach to business applications is no longer sufficient. Organizations need a new class of business applications that provides the agility to see and respond to emerging trends, new opportunities, and potential risks...Read more

Announcing the new Fundraising and Engagement solution from Microsoft 

Since 2017, Microsoft’s Tech for Social Impact initiative has been working to empower the nonprofit sector. As part of that effort two years ago, we released our Common Data Model for Nonprofits, a set of best practices represented as data entities, attributes, and relationships. The Common Data Model is essentially a Rosetta Stone that helps...Read more

We want to hear from you! Participate in the Microsoft Dynamics AX product suggestions program 

Make your opinion count! Give us your product suggestions and help to make future versions of the Microsoft Dynamics AX applications better. Use this Microsoft Connect site to submit your product suggestions for Microsoft Dynamics products. Search existing suggestions and vote on suggestions submitted by others. Your feedback counts – future versions and enhancements of...Read more

Welcome to the World of Dialogs – Part 1 

The Dialog is a brand new feature built on top of Windows Workflow Foundation 4 in Microsoft CRM 2011. Before I delve into details of power, the Dialogs provide, this is important to let you know that now the Workflows and Dialogs are collectively known as Processes in Microsoft CRM 2011. In simple words a...Read more