Microsoft Dynamics 365 Blog

A modern sellers success depends on customer obsession [webinar] 

2 min read

It’s well known that B2B buyers have access to information at their fingertips, and even prefer not to engage with sellers at the beginning of their buying journey. Unfortunately, if you are practicing conventional sales tactics and not engaging with your buyers you might be approaching your buyers the wrong way or with the wrong…Read more


Customer Service is Everyone's Job 

4 min read

A continuing problem with customer service today is that many view it as a job for the few (the customer service department), when in fact it is a role for all. Whether or not the word “customer”……Read more