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Microsoft Dynamics 365 Blog


Two Independent Research Firms Name Microsoft Dynamics CRM a Leader 

Following on recent placements for Microsoft Dynamics CRM in the leaders wave of Forrester’s CRM suites for midsized and large organizations, and the leaders quadrant of Gartner’s CRM customer service contact center reports, it is exciting to now announce that the team is keeping this momentum moving as Microsoft Dynamics CRM was just named to...Read more

Gartner EAS Magic Quadrant Ranks Microsoft as Leader 

Microsoft Dynamics CRM relies on the capabilities of the Microsoft Application Platform—Windows Server, IIS, SQL and .NET.   Given this,  I wanted to draw your attention to recent research from Gartner Research ( The report – released September 24, 2009 – delivers valuable information regarding the current landscape of the Enterprise Application Server market, as defined...Read more

Microsoft Dynamics CRM is in the “Leaders” quadrant in Gartner’s 2009 Magic Quadrant for CRM Customer Service Contact Centers 

Customers seeking information before investing in technology often turn to Gartner, Inc., because of its detailed and methodical reviews. Among the most respected reports are its Magic Quadrants, which help buyers assess vendor strengths and weaknesses that can be used to meet the purchaser’s current and future business and technology requirements. Microsoft Dynamics CRM is...Read more