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Microsoft Dynamics 365

Microsoft Dynamics CRM Shines in the Big Apple! 

I just wrapped up my presentation and meetings at CRM Evolution 2011 in New York City and was energized by the conversations I had with analysts, partners, customers, and prospects. It was an interesting time to be in NYC. On Monday I decided to spend some time walking around the city. It was a beautiful...

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CRM Case Study: Magma Design Automation 

New public case study on Magma Design Automation and an excellent audio recording, complete with compelling value metrics.  Here are some highlights: Reduction in IT administrative workload: Two-thirds Reduction in customer support calls:  50 percent Reduction in internal support tickets:  80 percent Savings in software licensing costs:  More than 70 percent Savings in support costs: ...

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Microsoft Dynamics CRM at the 2011 Worldwide Partner Conference 

The 2011 Microsoft Worldwide Partner conference is in full swing and it has been an exciting event for the Microsoft Dynamics CRM team. Yesterday in his keynote address to more than 15,000 attendees, Kirill Tatarinov highlighted the continued and unrivaled growth experienced by the Microsoft Dynamics CRM, now at more than 30,000 customers and 2...

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Why is Salesforce.com So Worried about Microsoft? 

Salesforce.com spends a lot of time bashing Microsoft. Their CEO, Marc Benioff, can’t stop talking about us, whether in customer events or on their financial analyst calls. Their sales force tries desperately to spread FUD (fear, uncertainty, and doubt) about Microsoft, giving slick “hit pieces” to prospects with a slanted perspective and dubious claims. All...

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Statement of Direction for Microsoft Dynamics CRM 2011 

I had it on my plate to review this document but the good folks at Sonoma beat me to it… again. So I pinged my good friend and CRM MVP Mike Snyder and got permission to repost it here for those of you who aren’t reading the Sonoma Partners blog regularly....

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CRM MVPs talk about the MVP Program 

As part of the Microsoft MVP Global Summit this year we took the time to sit down with some Microsoft Dynamics CRM MVPs and create this video. We seek to recognize the best and brightest from technology communities around the world with the Microsoft Most Valuable Professional (MVP) Award. These exceptional community leaders come from...

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Announcement: Microsoft Dynamics CRM 2011 Developer Training Kit 

What topics does this kit cover? Introduction Solutions User Experience Extensibility Visualizations and Dashboards WCF Web Services LINQ and oData Plugins Processes Client Programming Silverlight SharePoint & CRM Windows Azure & CRM Upgrading from CRM 4.0 to CRM 2011 Dynamics Marketplace Thanks, Girish Raja tweetmeme_style = 'compact'; tweetmeme_source = 'MSdynamicsCRM';...

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