Now available in public preview, Microsoft Dynamics 365 for Talent integration with Ceridian Dayforce. Talent and Ceridian are helping organizations streamline payroll processing and optimize international……Read more
Applies to: CRM Online 2016 Update, CRM 2016, and CRM Online 2015 Update 1. Microsoft Dynamics CRM has a robust customization framework for tailoring how it works to any business need. Here, we will show how to use workflows and custom workflow activities to send WebHooks from CRM to an external web service. About WebHooks…Read more
Now that Power View is built into Excel 2013, business users can easily perform advanced analytics of their real time CRM data in either an online or on-premise deployment. You can use the Export to Excel feature in Microsoft Dynamics CRM to export CRM data, and then you can create a matrix, bar chart, data…Read more
With just one click, users can convert a CRM record into a map with street, image, or a bird’s-eye view and save time in planning their trips. Users can also retrieve detailed driving directions to the displayed location from any address. The launch of CRM2Maps is just the first by InfoGrow in a series of…Read more
Since the “Service Bus” plug-ins executeasynchronously, there will be a system job created every time a service bus plug-in is triggered. When there is an error inside your CRM deployment/organization, the related system job will be set to a “Failed” state. In case of an external failure (an error outside of CRM), the system job…Read more
Microsoft Dynamics CRM 2011 has been improved to make you more productive by giving you different visualizations of your data, such as the Dashboards feature. Another such visualization that has generated a lot of interest is Bing Maps integration. For example, if you wanted to show a graphical representation of each of your contact’s current…Read more
Today’s guest blogger is CRM MVP Frank Lee from Workopia. Here he talks about Importing Outlook Contacts. I often get asked what is the best way to import existing Microsoft Outlook Contacts to Microsoft Dynamics CRM. If you are using Microsoft CRM Online then one of the best options is to use the built-in “Add…Read more
Today’s guest blogger is CRM MVP Mike Snyder of Sonoma Partners. He is also the co-author of the books, Working with Microsoft Dynamics CRM 4.0 and Programming Microsoft Dynamics CRM 4.0. We recently released a very cool two way integration between Microsoft Word and Microsoft Dynamics CRM, and I thought you might be interested to…Read more
Guest blogger and CRM MVP Donna Edwards talks about her experience using Microsoft Dynamics CRM with the Microsoft Office 2010 Beta. I think the look is much cleaner, more concise, smooth transitions from one area of the application to another, easier on the eye and best of all, It Works!! Ok, and although this is…Read more
One of the most common IT projects for business application developers is integration solutions between multiple systems. In the CRM world it is not uncommon to see integrations to/from various application and services such as ERP systems, social networks, application providers like campaign marketing, etc. While there are heavy duty tools for different scenarios such…Read more
Rarely will a commercial off the self software system provide you 100% of the functionality that your business will need. The reason is there is just too many situations that would have to be accounted for. When purchasing COTS solutions, you’ll want to understand the flexibility of the platform it offers. Microsoft Dynamics CRM Online…Read more
Its official – at Convergence last week, we launched the third wave of CRM Online: the March 2009 Service Update, known under development as “R3”. Besides the 99.9% SLA and Internet Lead Capture work, we invested heavily in Cloud Integration Services. It’s now easier than ever for an ISV to develop services and solutions which…Read more