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Dynamics 365 Blog

Use Connected Field Service to remotely monitor and service customer equipment 

Applies to: Dynamics 365 for Field Service   Connected Field Service, introduced in the Fall 2016 release of Dynamics 365, combines monitoring with the Internet of Things to replace your costly break-fix service model with a more proactive “never fail” model. With monitoring in Connected Field Service, you always know your customers’ equipment is running...

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Why Dynamics 365 is a game changer 

When we announced Dynamics 365 earlier this year, Takeshi Numoto , Corporate Vice President, Microsoft Cloud + Enterprise, described a better world for business everywhere. “One where you can track…...

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