Microsoft Dynamics 365 Blog

Improve Knowledge Article search results with Dynamics 365 Relevance Search 

3 min read

Knowledge base search control in Dynamics 365 is now powered by Relevance search. This empowers administrators to fine-tune search as per their business requirement and have their agents get the most relevant search results quickly.  Relevance search leverages Azure search service and delivers the results with improved performance and accuracy. This blog uses a customer…Read more

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