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Cloud-powered support – logging support incident for AX 2012 

There are many ways to raise a new service incident to Microsoft Dynamics AX support team: PartnerSource, phone call and others. With Lifecycle services portal Microsoft has introduced a new possibility for partners/customers – Cloud-powered support. Cloud-powered support is a part of Lifecycle Services that helps you manage support incidents. And comparing other channels –...Read more

Change Administrator password after AX 2012 demo environments has been deployed from Lifecycle Services 

When you deploy a cloud-hosted Dynamics AX 2012 demo environment from Lifecycle Services (LCS), the password for Administrator is fixed and well known. We have discovered that this causes unauthorized usage via RDP and hackers can use it to spread viruses and malware.   After the AX 2012 demo environment has been deployed to Azure,...Read more

Announcing new LCS feature – Latest Kernels 

Installing the latest AX kernel version has the advantage of improving the quality and stability of the product because the kernel bundles all fixes checked in up to the release date. Until recently, finding the latest AX kernel version required searching for hot-fixes to specific problems and installing the corresponding KB package. The new feature...Read more

Crash and Hang analysis on LCS 

Starting with the March release we’ve introduced a new feature in LCS for Crash and Hang analysis. Currently the feature is in the Beta phase, so it will need to be activated from the “Preview feature management” menu – “Public preview features” – “Crash and Hang Analysis”. After you activate the feature, it will appear...Read more

Run Dynamic Operations 

An agile supply chain is the key to success for many organizations today, but it can be fraught with challenges: Lack of visibility in the global supply chain Volume of legacy systems that need to…...Read more

AX Content: Cloud powered support 

Microsoft Dynamics Lifecycle Services has a new feature you’ll want to check out: Cloud powered support! Cloud powered support helps you manage support incidents. How it works Cloud powered support lets you create a virtual machine (VM) in Microsoft Azure that has the same hotfixes installed as your local environment. You can reproduce and record...Read more

Using Lifecycle Services to Download Hotfixes 

If you haven’t heard about our new Lifecycle Services tools designed to help manage your entire Microsoft Dynamics AX application lifecycle, there are plenty of reasons to start learning more about them. A listing of the tools that are available can be found on TechNet ( and there are also a series of videos that...Read more

Microsoft Dynamics Lifecycle Services Issue Search 

Hi, This is an important update. I wanted to share a cool feature from the Microsoft Dynamics Life Cycle Services site. Now you can search for released hotfixes and even see what is in progress. To start using the issue search log in to Microsoft Dynamics Life Cycle Services site and create a new project of...Read more