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Lifecycle Services – May 2019 (Release 2) Release Notes 

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS May 2019 (Release 2) release. Update tiles improvement The LCS update tile now enables environments that are one version behind the current service update to be able to take hotfixes without having to update to...

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Lifecycle Services – May 2019 (Release 1) release notes 

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS May 2019 (Release 1) release. LCS Support severity description update Microsoft Customer Support has updated the severity description for incident submission. This change is reflected in Lifecycle Services (LCS). Please reference the updated severity description...

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Lifecycle Services – April 2019 release notes 

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS April 2019 release.   An update to our user interface With this release of LCS, we are excited to unveil the new look and feel of the user interface (UI) in LCS. This change is...

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An update to our UI 

In the next release of Lifecycle Services (LCS), we’re excited to unveil a major update to the look and feel of the user interface (UI) in LCS. This change is in alignment with our goal to create similar experiences for the different Dynamics 365 products....

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LCS March 2019 (release 1) release notes 

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (March 2019, release 1). Maintenance mode for sandbox and production environments With this release of LCS, we are happy to announce the general availability of a self-service action to turn maintenance mode ON/OFF directly from...

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Known issue: LCS Support flow questions not displaying 

Recent system updates to the LCS Support flow framework have prevented some questions from displaying for the Incident details steps when a support case is created. The missing questions are Problem type, Problem area, and related sub-questions. However, this does not prevent users from submitting a support case. We are actively working to resolve this issue...

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Partner support plans in Lifecycle Services 

With our latest releases, partners with an Advanced Support for Partner (ASfP) support plan are now required to link the unique ASfP Contract ID/Access ID combination in LCS. For online incidents the default PartnerSource Business Center Account no longer applies. If you do not know your unique Contract ID/Access ID combination, reach out to your...

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