Microsoft Dynamics 365 Blog

Marketing List Qualification 

2 min read

Ever wanted to narrow down your marketing campaign to right set of target customers, and avoid the expenses of floating the campaign to all the customers? The Marketing list in Microsoft CRM allows you to do that in a very simple and easy way. Consider this, you wish to contact over phone all your accounts Read more

0 Comments

Improve Campaign ROI – Create Campaign Responses More Effectively 

6 min read

I believe that few people disagree that the performance of marketing investments has a far-reaching impact on an organization’s ability to compete in an increasingly complex world. I believe following are the typical concerns of Marketers lately 1. How can I have a complete view of my customer? 2. How can I speed up the campaign Read more

0 Comments

Weighted Revenue 

2 min read

For some strange reason the subject of Weighted Revenue has been on my mind lately. Strange in the sense that I don’t own our Opportunity Management feature and I haven’t written an sales pipeline report in a while. Perhaps I’m having flashbacks to an earlier stage in my career where I was obsessed passionate about Read more

0 Comments

Microsoft Dynamics CRM 3.0 Analytics Express: Foundation 

4 min read

Businesses need information to make decisions and respond quickly to changes in its business operations, competition, and customer needs.  The format and delivery of that information in a consumable and actionable way is just as important as the information itself.  Executives want a high level summary that shows them the health of their business.  Managers Read more

0 Comments

4 ways to put campaign responses to work for you 

1 min read

Your organization may send hundreds of thousands of e-mail messages, faxes, direct mail, and other marketing material each year, hoping to grow your business. Using Microsoft Dynamics CRM 3.0, you can record or capture responses to various marketing campaign activities. Microsoft CRM includes four ways to create campaign responses: Record responses manually. Convert an existing Read more

0 Comments

SMB Marketing Using MS Dynamics CRM 3.0 

5 min read

 Continuing our series of guest speakers, here is Daniel Petersen of Applied Tech:  We are a 15 employee SMB IT provider who has been using Microsoft CRM in house since 1.0.  Initially, we had been using CRM primarily for the service functionality to track help desk cases and projects we were working on.  As our Read more

0 Comments

Extending Marketing Automation with RSS 

2 min read

Every day, millions of people in the world receive hundreds of marketing emails that, most of the time, are identified as spam in their mailboxes.  Direct email campaigns (or email blasts) are losing effectiveness each day.  CRM products like MS-CRM and third-party ‘campaigners’ have been providing significant improvements to their software so that the users Read more

0 Comments

Microsoft Dynamics CRM 3.0 Marketing Automation 

4 min read

There are three basic pillars of a CRM Application – Sales, Service and Marketing. Microsoft Dynamics CRM 3.0 enabled the Marketing Automation module. This post lists the features provided by the Marketing Automation Module (a.k.a. MA) in Microsoft CRM 3.0 and describes one feature deeply.   The features supported in MA for Microsoft CRM 3.0 Read more

0 Comments