Microsoft Dynamics Archives - Microsoft Dynamics 365

January 11, 2018

Empowering Intelligent Retailers with Data and Insights

By Alysa Taylor, Corporate Vice President, Business Applications & Industry

As with other industries today, we believe that business data is at the center of a retail transformation. Organizations that leverage their data to delight consumers, empower employees and optimize operations will be at an advantage in today’s competitive environment....

December 18, 2017

Dynamics 365 for Finance & Operations, December service update – Now Generally Available!

By Muhammad Alam, General Manager, Dynamics 365 for Finance & Operations

Across the globe, ever-changing competitive and regulatory landscapes demand that businesses move quickly to respond and thrive. At Microsoft, we’re committed to helping our customers achieve digital transformation outcomes that foster continued innovation and help capture new business opportunities....

November 16, 2017

Microsoft positioned to lead in AI-led customer engagement according to Forbes.com

By David Held, Senior Product Marketing Manager with Microsoft

CRM, for many organizations, has long been about a focus on sales management and less on seller empowerment. And this article reinforces the need to evolve from the linear processes of today....

Photographer: Brooke Duthe
Location: New Orleans, LA
Kendall Clawson–Executive Director
American Leadership Forum of Oregon
Captured: December 2016
Usage Rights: Global Perpetuity

November 1, 2017

Helping customers compete and accelerate innovation with the cloud, AI and a new approach to Talent

By Alysa Taylor, Corporate Vice President, Business Applications & Industry

Ever since the mainframe, customers have been dealing with business apps that were little more than forms, over siloed data, tied to monolithic CRM and ERP suites that were hard to customize. We believe we can do better....

October 24, 2017

Join us for Microsoft Business Forward in Chicago

By Umran Hasan, Senior Product Marketing Manager, Dynamics 365

Business transformation is taking place across industries and for organizations to stay competitive in the market, they need systems that adapt to their business needs to help them stay on top of market trends and changing customer needs....

Dynamics 365 Intelligent Business Applications

October 17, 2017

Intelligent Business Applications to Transform Finance, Operations and Talent

By Muhammad Alam, General Manager, Dynamics 365 for Finance & Operations

One of the most enjoyable parts of my new job is meeting with customers and partners, and these past few weeks have provided ample opportunities to do just that at our Ignite/Envision and Dynamics User Group conferences....

September 22, 2017

Simplifying Dynamics 365 offerings

By Alysa Taylor, Corporate Vice President, Business Applications & Industry

This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from partners…...

February 15, 2017

Align your field service organization’s sales & marketing teams to make money

By Megan Assarrane

You might be wondering, “Aren’t sales and marketing teams naturally aligned? They already have the same goals.” In theory, you’re right. Unfortunately, this is not always the…...

November 29, 2016

How sales organizations use technology to drive revenue

By David_Held

The sales profession is going through a transformation. Social, mobile and digital media (omnichannel experiences) are enabling buyers to be significantly informed at each step of the buying journey. Sellers…...

July 6, 2016

Insights from the Engineering Leaders behind Microsoft Dynamics 365 and Microsoft AppSource

By Jujhar Singh

Today is a remarkable day for Microsoft, and more importantly for our partners and customers. As the engineering leaders for our business applications and the application platform innovation Microsoft…...