As with other industries today, we believe that business data is at the center of a retail transformation. Organizations that leverage their data to delight consumers, empower employees and optimize operations will be at an advantage in today’s competitive environment. Read more
Across the globe, ever-changing competitive and regulatory landscapes demand that businesses move quickly to respond and thrive. At Microsoft, we’re committed to helping our customers achieve digital transformation outcomes that foster continued innovation and help capture new business opportunities. Read more
CRM, for many organizations, has long been about a focus on sales management and less on seller empowerment. And this article reinforces the need to evolve from the linear processes of today. Read more
Ever since the mainframe, customers have been dealing with business apps that were little more than forms, over siloed data, tied to monolithic CRM and ERP suites that were hard to customize. We believe we can do better. Read more
Business transformation is taking place across industries and for organizations to stay competitive in the market, they need systems that adapt to their business needs to help them stay on top of market trends and changing customer needs. Read more
One of the most enjoyable parts of my new job is meeting with customers and partners, and these past few weeks have provided ample opportunities to do just that at our Ignite/Envision and Dynamics User Group conferences. Read more
This week, I had the opportunity to meet with many of our top Microsoft Dynamics partners at our annual Inner Circle event. The event serves as an opportunity to recognize and get feedback from partners… Read more
You might be wondering, “Aren’t sales and marketing teams naturally aligned? They already have the same goals.” In theory, you’re right. Unfortunately, this is not always the… Read more
Dynamics 365 for Operations 1611 – Improved packing functionality Based on the input that we have received from many of our customers and partners, we have improved the packing station experience in Dynamics 365 for Operations version 1611 (November 2016) to make sure that it seamlessly integrates with the rest of the warehouse workflows. Read more
The sales profession is going through a transformation. Social, mobile and digital media (omnichannel experiences) are enabling buyers to be significantly informed at each step of the buying journey. Sellers… Read more
Today is a remarkable day for Microsoft, and more importantly for our partners and customers. As the engineering leaders for our business applications and the application platform innovation Microsoft… Read more
By now you’ve probably heard of account-based marketing. But if you only focus on the marketing element, you’re missing out on so much more. The new trend is Account-Based Everything – the… Read more