eXtremeCRM is the one event for both established and new Dynamics CRM Partners to understand the impact of change! eXtreme has locked on the final keynote lineup and is excited to share the news. Help……Read more
With the majority of brands and organizations still working on multichannel customer service mastery, Microsoft and its partners are thinking ahead so that they can help brands and organizations meet the……Read more
For everyone who was customer service when customer service wasn’t cool, we have arrived. Customer service and customer-centricity is definitely cool now. In the new 2015 State of Multichannel Customer……Read more
At our Worldwide Partner Conference this summer, we shared the news that in the coming year, we were going to take steps to help partners sell CRM Online to all segments through new training programs and……Read more
At the recently concluded Asia Partner Summit in Bali, I had the opportunity to engage with our partners about our Microsoft CityNext initiative. It was great to see that a large number of our partners……Read more