Microsoft Social Engagement Archives - Microsoft Dynamics 365

May 24, 2017

Breaking down business silos with the power of social media

The need for a quick and easy flow of information from front to back office and vice-versa is key to a successful digital transformation—to best serve customers, businesses must work to break down…...

November 2, 2015

9 Best Practices for Social Engagement

By Erin Amstrup

Microsoft Dynamics has been using social media for more than 5 years. Through our time on the Interwebs, we’ve had great opportunities to build up relationships with our customers and Partners –…...

May 14, 2015

Turn Your Customers Into Friends

By Matt Kresch

Companies are experiencing a resurgence in customer service, and for good reason. With social media connecting us to the products we use in more widespread ways, we can interact with the people who deliver…...

April 8, 2015

Five Ways to Improve Productivity as Your Business Expands

By Kelly Rigotti

Your business is growing. You’re forging ahead into new markets, meeting new customers and encountering new competition as you go. It’s an exciting time for your company, but to meet its challenges…...

Bringing mixed reality and Dynamics 365 together

Hey everyone! I hope this note finds you well. For those who have been following and participating in our mixed reality journey, welcome to our new home in the Dynamics 365 blog! For those new to us, on behalf of everyone who works on mixed reality business applications at Microsoft it is our pleasure to...

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James Phillips

Corporate Vice President, Engineering

Bringing our October 2018 release to life at Ignite

As we continue our momentum and investments in Microsoft business applications, I’m excited to highlight some of the new capabilities in the October 2018 release of Dynamics 365 and the Power platform at Ignite 2018 today. In my keynote at the event with Alysa Taylor, we are featuring two customers, Polaris Industries and Northwell Health....

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Charles Lamanna

General Manager, Business Applications Platform

October update brings new user experience to Dynamics 365 for Customer Engagement

The next update to Microsoft Dynamics 365 for Customer Engagement on-premises apps is coming in October, bringing a brand-new user experience among a host of new and updated capabilities. The Unified Interface is a new metadata driven client interface that provides consistent experiences across all applications, devices, and form factors. Whether you are on a...

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