Microsoft Social Engagement – Microsoft Dynamics 365

May 24, 2017
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Breaking down business silos with the power of social media

The need for a quick and easy flow of information from front to back office and vice-versa is key to a successful digital transformation—to best serve customers, businesses must work to break down…...

November 2, 2015
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9 Best Practices for Social Engagement

By Erin Amstrup

Microsoft Dynamics has been using social media for more than 5 years. Through our time on the Interwebs, we’ve had great opportunities to build up relationships with our customers and Partners –…...

May 14, 2015
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Turn Your Customers Into Friends

By Matt Kresch

Companies are experiencing a resurgence in customer service, and for good reason. With social media connecting us to the products we use in more widespread ways, we can interact with the people who deliver…...

April 8, 2015
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Five Ways to Improve Productivity as Your Business Expands

By Kelly Rigotti

Your business is growing. You’re forging ahead into new markets, meeting new customers and encountering new competition as you go. It’s an exciting time for your company, but to meet its challenges…...

GDPR is here: Here’s what you need to know to start your compliance journey

As the General Data Protection Regulation (GDPR) enforcements come into effect today, it is a great opportunity to reinforce our commitment to privacy and list the resources we have available for our customers and business partners. In our webcast and blog post today, President Brad Smith outlined our commitment to making sure that our products...

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Alysa Taylor

General Manager, Business Applications & Industry

Empowering Intelligent Retailers with Data and Insights

As with other industries today, we believe that business data is at the center of a retail transformation. Organizations that leverage their data to delight consumers, empower employees and optimize operations will be at an advantage in today’s competitive environment....

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Dina Apostolou

Director, Microsoft Business Applications Group

New Dynamics 365 integrations across Adobe Experience Cloud advance sales and marketing capabilities

We know that your business success is directly tied to how well you are equipped to respond to your customers in a digital environment. That’s why we’re pleased to continue delivering progress on our strategic partnership with Adobe. Our joint efforts are helping enterprises transform their customer experiences, and drive more efficient business processes. Together...

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